Spa receptionist tại Le meridien Saigon hotel

10/2017 → 8/2019 (1 năm 10 tháng)

3C Ton Duc Thang, Ben Nghe wards, D1

- Handle income calls according hotel standards - Schedule services of spa - Check in guest for appointments - Promote & sell spa products/ service - Sell Gym membership - Making daily report to Manager & drop bill to Accounting - Effort to take care of guest at pool & spa. - Effective for deal with guest complaints

Receptionist tại The Hangout hostel Asia

9/2015 → 3/2017 (1 năm 5 tháng)

361 Phạm Ngũ Lão street, D1

- Answer income calls according to hotel standards - Handle booking via chanels as Agoda, Booking, Hostelworld... then arrange to system - Check in/ check out - Giving general information about the hostel - Responsible for making daily report to policeman - Making daily report to the Owner about business - Selling of hostel outlets as bar/restaurant/pubcrawl/tour - Effective to deal with guest problem & complaints - Support to guest during guest stay

Staff of month (2 times)

4/2019

Every month the hotel always have 1 staff of month- who did good of their job

Hoàng Thị Thu Tâm - Spa trainer

Le meridien saigon hotel

Tamhoang1978@gmail.com - +84 93 8300876