Founder / Owner tại Business Online

3/2017 → 12/2019 (2 năm 9 tháng)

Ho Chi Minh City, Hồ Chí Minh, Việt Nam

• Made foods by myself and take care of guests in through business process. • Post article/content about the food/ service on social medias. • Take my product’s pictures and edit. • Check guest’s inbox/comment. • Take guest’s order. • Delivery.

Direct Sale Consultant tại SKY DIAMOND Aesthetic Center

3/2018 → 8/2019 (1 năm 5 tháng)

Hồ Chí Minh City

• Greeted and welcomed all guests with a smile. • Perform responsibilities of providing detail descriptions of Aesthetic center packages, treatments, discounts, services, promotions and features of facilities. • Consult with a professional doctor to get appropriate treatments. • Responsible for Aesthetic Center ‘s Workshops. • Handle guest’s complain and report to Manager. • Answer customer’s questions about services/treatments/prices by phone . • Doing report of day, week and month.

Service Attendant tại SALINDA Phu Quoc Resort & Spa

6/2017 → 8/2017 (2 tháng)

Kiên Giang, Việt Nam

• Spoke with patrons to ensure satisfaction with food and beverage service. • Set up cutleries, glass, napkins follow the theme of restaurant. • Displayed enthusiasm and knowledge about the restaurant's menu, lounge’s menu and products. • Routinely supported other areas of the restaurant as requested. • Assisted morning/diners with obtaining food from buffet/ a la carte/ serving table as needed. • Communicated with other kitchen team members to ensure food was prepared on time and correctly • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients. • Implement payment methods for guests. • Consistently offered professional, friendly and engaging service. •Provided excellent customer service

Waitress tại LOTTE LEGEND HOTEL SAIGON

10/2014 → 2/2016 (1 năm 4 tháng)

Hồ Chí Minh

• Spoke with patrons to ensure satisfaction with food and beverage service. • Set up cutleries, glass, napkins follow the theme of restaurant. • Serve guests in events (weeding, birthday, conference,…) at Banquet. • Routinely supported other areas of the restaurant as requested. • Assisted morning/diners with obtaining food from buffet / serving table as needed. • Communicated with other kitchen team members to ensure food was prepared on time and correctly. • Implement payment methods for guests. • Consistently offered professional, friendly and engaging service. •Provided excellent customer service.

Ms. Ngan Phan - Manager of Center 0909 676 386

SKY DIAMOND Aesthetic Center

kim.pkn@gmail.com - 0909 676 386