Guest Service Staff tại Grand Tourane Hotel

10/2018 → 9/2019 (11 tháng)

Đà Nẵng, Việt Nam

- Sell private tour of the hotel for foreigners and Vietnamese. - Solve all problems and questions that customers request. - Welcome and escort guests to check-in and check-out process. - Explain facilities and equipment functions in guest room to the guests. - Make guest comment report every day. Achievements and skills gained: - Be assessed positively by the Front Office Manager. - Observe, learn and grasp customers'attitudes. - Improve English Communication Skill.