Guest Service Agent - Nhân viên Lễ tân

Khách sạn JW Marriott Hà Nội

Quy mô : 500 - 999

Theo dõi Nhà tuyển dụng này

Mô tả công việc

- Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.

- Process all payment types such as room charges, cash, checks, debit, or credit.

- Answer, record, and process all guest calls, messages, requests, questions, or concerns.

- Coordinate with Housekeeping to track readiness of rooms for check-in.

- Supply guests with directions and information regarding property and local areas of interest.

- Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.

- Complete designated cashier and closing reports in the computer system.

- Cash guests' personal checks and traveler's checks.

- Count bank at the beginning and end of shift.


Quyền lợi được hưởng

BENEFITS
• 02 months of probation with Full salary| Service charge| Social Insurance
• Attractive remuneration package & 13th month salary
• Local and International training course
• 05 working days | 02 day-off per week
• Duty meal & Uniform provided by hotel
• Taxi for late night shift| Free motorbike & car parking
• Cross training & Cross exposure & Task force opportunities
• Associate Appreciation Week| Takecare culture
• Baby born gift| Birthday gift| Marriage allowance| Bereavement allowance
• Free yoga classes| Annual health check| Annual vacation
• Associate special discount for hotel rooms and F&B services at International Marriott properties
• Career path in the most respected and prestigious hotel companies in the world.

Yêu cầu công việc

- Hotel background & Service mind.

- Fluent English & Strong communication skill.
- Flexible working shift & Can start as soon as possible.

Yêu cầu hồ sơ

APPLICATION:

- Send your CV (Picture attached & Subject: Candidate Name - Position) to email: Gửi email for your application.
- OR Fill in the application from at Loss & Prevention room at hotel (No.8 - Do Duc Duc - Nam Tu Liem - Hanoi)
- Interview appointment will be set up only to potential candidate at the soonest.- Recruitment fanpage: JW Marriott Hanoi Career Opportunities

Guest Service Agent - Nhân viên Lễ tân

ĐÁNH GIÁ

5.0

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5 ĐÁNH GIÁ

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