Hostess

Mô tả công việc

- Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following: - Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards - Ensure restaurant operating equipment is clean and in working order - Welcoming guests to the Restaurant - Inquiring if they have a reservation and noting it in the reservation book if they do - Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book - Escort guests to their preferred table or reserved table and seat guests according to restaurant standards - Take telephone bookings and document in the Reservation book according to restaurant standards - Train wait staff and bus staff in hostess standards - Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor - Maintain responsibility of cleanliness of hostess stations - Maintain responsibility of cleanliness of all menus and drink menus - Assist with beverage and food service - Carry food and beverage trays in a safe manner to minimize breakages - Perform any other duties which may be assigned by the management from time to time.

Quyền lợi được hưởng

- Monthly training - Free shutle bus to work - Provided duty meal - Social insurance

Yêu cầu công việc

- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. - Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency. - Able to read and write English.

Yêu cầu hồ sơ

Online CV with relevant skill and experiences

• Lĩnh vực: Khách sạn/ Khu căn hộ, Nhà hàng/ Bar/ Pub
• Ngành nghề: Lễ tân/ Thu ngân/ Đặt phòng/ Tổng đài/ BC
• Vị trí: Nhân viên

Hostess