Hostess cum Cashier (Lễ tân nhà hàng kiêm thu ngân)

Hạn nộp: 30/04/2019
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận 3 - TP HCM

Giờ làm việc
Giờ hành chính

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Ẩm thực

Vị trí
Nhân viên

Cập nhật
18/04/2019 15:57

Mô tả công việc

 Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name

 Use visual cues to seat Guests in either the bar or dining area depending on their preference

 Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff

 Answer incoming calls to the restaurant and provide appropriate service

 Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate

 Tend to special Guest needs and requests

 Observant to Guests’ needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).

 Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies

 Help dining room staff by setting and clearing tables; replenishing water; serving beverages

 Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders

 Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing changes.

 Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to- go orders

 Maintain guest database with guest contacts and preferences

 Receive and manage bookings, participate to the table allocation with the management

 Communicate special occasions or guest preferences to the team.

 Contribute to team effort by accomplishing related results as needed

Quyền lợi được hưởng

- Interesting salary and good benefits.

- Working in active, friendly and professional environment

Yêu cầu công việc

- Must be able to read menus

- Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance

- Must be able to clearly communicate Guests’ needs to W/Ws, Bussers, Managers, etc.

- Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests

- Must be able to walk and stand during entire shift

- Must be able to reach, bend, stoop and wipe

- Must be able to articulate clear greetings and farewells to Guests

- Must be able to understand requests for assistance

- A desire to help out where needed and work as part of a team

- Passion for providing extraordinary service

- The ability to thrive in a fast-paced environment

- An appetite for learning (and great food)

- Flexibility to work a variety of shifts

- 6 months experience in a full-service restaurant preferred

- Must be upbeat, outgoing and positive

- Must be able to assist Guests and possess great Guest relations skills

- Ability to work positively in a fast-paced environment

- Ability to stand/walk and stay focused and alert for extended periods of time

- Ability to work effectively within a team

- Ability to effectively communicate on the telephone.

- Exceptional presentation and grooming with confident body language

Yêu cầu hồ sơ

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ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Nhà hàng Jardin Des Sens

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251 Điện Biên Phủ, phường 7, Quận 3, Hồ Chí Minh, Việt Nam
Liên doanh giữa SonKim Land và Pourcel thành lập ngày 09/01/2018 để cho ra đời Nhà hàng – Bar – Pub fine dining của Pháp 1. Nhà hàng Jardin Des Sens – 3* Michelin Fine Dining của Pháp 2. Nhà hàng Mama Sens - Phục vụ món ăn Pháp – Ý – Địa Trung Hải 3. Noire Lounge