Mô tả công việc
KEY RESULT AREAS
1. To provide guest recognition at all times by interaction with guest on a continual an complete basis.
2. To do your utmost to ensure optimum guest comfort and satisfaction.
3. To never say “ no “ to a guest and going out of your way to satisfy a guest request even if the item or service is unavailable.
4. To know all in house guest names and villa numbers and be able to recognize guest by sight. To use guests first name as form off address.
5. To record all guest complaints, guest comments, compliments, damage or loss of guest property, and other relevant information in the Resort Host Log Book.
6. To report all guest complaints, compliments and suggestions immediately to Management.
Quyền lợi được hưởng
• Competitive Inpatient and Outpatient Insurance
• Housing to be provided by the company at Lăng Cô
• Free transportation from Lăng Cô to the workplace and vice versa
• Short-term training abroad as per Group Training Program (1-3 months): CETP, Cross Training…
• Promotion and Transfer Opportunities within the Group
• Many attracting monthly activities for all associates
• Associate complimentary accommodation in all hotels and resorts within Banyan Tree Group after 1 year of working
• Many more attractive benefits…
Yêu cầu công việc
Proficient in English
Yêu cầu hồ sơ
- CV with recent updated photo together with expected salary.
- Scanned relevant certificates, diplopmas.
the updated CV in English and Chinese.
to Gửi email or apply directly via Hoteljob
Like us on Facebook for more job opportunities at Laguna Vietnam