Activities and Recreation Manager (Trưởng bộ phận giải trí)
- Hạn nộp: 30/06/2017
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Thành Phố Tam Kỳ - Quảng Nam
Giờ hành chính
Resort/ Khu Du lịch
Thể thao
17/07/2017 10:34
Mô tả công việc
1. Ensure all guests / members are being treated in an efficient and courteous manner that all Starwood standards are being applied. 2. Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality 3. Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest / member satisfaction. 4. Plans and executes activities as directed. 5. Ensure that members of the Starwood Preferred Guest Program and its partner programs are appropriately recognized meet all Starwood Standards accordingly 6. Responsible for enhancing the product and service that is presented to the guest 7. Able to make changes that respond to the marketplace and to guest needs, both present and anticipated 8. Recommend changes to the product and services. Use market research to develop new products and services 9. Responsible for maintaining the quality of the product and ensure consistency in delivery and standards. 10. Responsible to organize the roll out and implementation of all brand programs 11. Provides constant feedback to hotel management and department heads concerning service issues, including guest comments 12. Responsible for the selection, training and development of the associates 13. Manage the training and development of associates with an eye toward maximum associate’s satisfaction, productivity and guest satisfaction
Quyền lợi được hưởng
- As per Vietnamese law and Company policy - Insurances - Competitive salary
Yêu cầu công việc
1. Must be able to speak, read, write and understand the primary language(s) used in the workplace. 2. Must be able to read and write to facilitate the communication process. 3. Requires good communication skills, both verbal and written. 4. Must possess basic computer skills.
Yêu cầu hồ sơ
Please email your CV to Tin đã hết hạn or contact 0911737722 for more information
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô: 100 - 499
- Thôn Bình Phú, Xã Tam Tiến, Huyện Núi Thành, Tỉnh Quảng Nam
- http://www.starwoodhotels.com/sheraton/property/overview/index.html?propertyID=4508&EM=VTY_SI_4508_HOIANTAMKY_PROP_OVERVIEW
ABOUT THE BRAND Sheraton is part of Marriott International’s upscale portfolio and consists of more than 440 beautiful properties in gateway cities and distinctive resort locations around the world. At Sheraton, we give guests smart solutions and effortless experiences that free up valuable time, so they can experience more and make the most of their stay. ABOUT THE PROPERTY Sheraton Hoi An Tam Ky Resort & Spa is beingdeveloped directly on the natural golden sands of Tam Tien beach, near Tam Ky City and along Vietnam’s central coastline of the East Sea. The area is the home to many natural, cultural and historic sites including the aforementioned UNESCO site, the ancient Town of Hoi An, temple ruins of My Son and the ’ Heroic Mother Thu' Statue of Tam Ky”. With 318 keys and nestled directly on the secluded beach, Sheraton Hoi An Tam Ky Resort & Spa will offer guests accommodation in a blend of luxury villas, suites and well-appointed rooms in a tropical garden environment. Rooms willfeature four-fixture bathrooms that offers a separate bath tub and shower. For dining and entertainment, the resort will host a lobby lounge and four restaurants: a casual venue offering three meals daily and three specialty restaurants and two pool bars. Recreational amenities will include a luxurious spa equipped with fourteen treatment rooms, Sauna, Steam, Jacuzzi and a Sheraton Fitness centre. A large outdoor swimming pool with a separate children pool and a nearby kid’s club. Water sports and recreation activities and billiard room. Additional amenities includes a gift shop, two retail shops, a medical clinic and a business centre. For conferences and social events, Sheraton Hoi An Tam Ky Resort & Spa will offer meeting spaces including a 300+ seat divisible ballroom and four individual meeting rooms in varying configurations.
Thông tin liên hệ
- Thao Phan - HR Department