Executive Secretary to GM | Thư Ký Tổng Giám Đốc

• Hạn nộp: 23/08/2026
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

JOB SUMMARY

Supports General Manager and his/her team by completing administrative responsibilities. Duties include organizing, composing, and distributing correspondence to both employees and guests, initial response and follow-up to inquiries, and collecting and tracking problem-resolution information.

CORE WORK ACTIVITIES

Providing Documentation and Reporting Support

• Assists managers in the preparation of various reports and presentations.

• Assists with the design and preparation of statistical reports as needed.

• Attends, transcribes, and distributes minutes, and participate in staff meetings, executive committee meeting, and department meetings as needed.

• Makes new files, and maintains existing files.

• Maintains giveaway/donation files and assists in making reservations.

• Provides administrative support to manager/s and department.

Supporting Correspondence

• Composes produces, and signs correspondence on routine matters.

• Produces and distributes correspondence as required.

• Answers department phones.

• Acts as a receptionist for the manager and, when necessary, other department members, providing assistance to callers as required.

• Sorts and distributes mail.

Ensuring Exceptional Customer Service

• Providing services that are above and beyond for customer satisfaction and retention.

• Managing day-to-day operations, ensuring quality, and standards, and meeting the expectations of the customers on a daily basis.

• Attends meetings and communicates with executives and peers in an effort to improve the quality of service.

Additional Responsibilities

• Ensures VIP amenity requests from GM/DOPS are handled in a timely manner.

• Signs for managers and release, with specific permission.

• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, and monitoring processes and procedures related to safety.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Attends meetings to plan, organize, prioritize, coordinate, and manage activities.

• Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.

• Informs and/or updates the executives and peers on relevant information in a timely manner.

Quyền lợi được hưởng

• 02 months of probation with Full salary| Service charge| Social Insurance

• Attractive remuneration package & 13th month salary

• Local and International training course

• 05 working days | 02 day-off per week

• Duty meal & Uniform provided by hotel

• Cross training & Cross exposure & Task force opportunities

• Take care culture

• Baby born gift| Birthday gift| Marriage allowance| Bereavement allowance

• Annual health check

• Associate special discount for hotel rooms and F&B services at International Marriott properties

• Career path in the most respected and prestigious hotel companies in the world

Yêu cầu công việc

• Fluent English & Strong communication
• Having translation skills
• Hotel background and Experience supporting C-level
• Advanced MS Office: Outlook, Excel, PowerPoint Strong organization, multitasking & time management

Yêu cầu hồ sơ

• Send your CV (Picture attached & Subject: Candidate Name - Position) to Hoteljob for your application.

• OR Fill in the application form at Loss & Prevention room at the hotel (No.8 - Do Duc Duc - Nam Tu Liem - Hanoi)

• Interview appointments will be set up only for potential candidates as soon as possible.

• Recruitment fanpage: JW Marriott Hanoi - Human Resources

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