FO Associate - Service Center (Nhân Viên Tổng Đài Điện Thoại - Nam)
New World Saigon Hotel
Quy mô :
Mr. Đạt
+84 8 3829 4000 76 Lê Lai, Phường Bến Thành, Quận 1, TP. Hồ Chí Minh
Mô tả công việc
•Serve as the main point of contact for all guest requests and needs •Be responsible for answering calls in order, recording the guest request and then pursuing the issue to a resolution •Exhibit courteous hospitality at all times, fully own each guest issue and follow up with the guest to ensure satisfaction with the result •Be proactive in every area including offering additional services
Quyền lợi được hưởng
Candidates will be provided with details during the job chat.
Yêu cầu công việc
•Fluent in both spoken and written English and Vietnamese •Excellent communication skills •Knowledgeable about principles and processes for providing personalised customers and personal services •Able to develop and maintain productive customer relationships by actively seeking information to understand and address customers' needs. •Able to use Microsoft Office software and Internet browsers •Creative, well organized, able to work in shifts/night shifts and under high pressure •Working experience at an international hotel in the same capacity
Yêu cầu hồ sơ
- Please send your application by online, email or direct to New World Saigon Hotel
Tên liên hệ: HR Deparment
Địa chỉ: 76 Le Lai Street, Quận 1, Hồ Chí Minh, Việt Nam
Nguời liên hệ: Mr. Đạt
Lưu ý: bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn
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