Duty Manager | Quản lý Ca Trực
- Hạn nộp: 15/11/2026
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Làm theo ca
Khách sạn/ Khu căn hộ
Tiền sảnh
Trưởng ca/ Giám sát
26/10/2026 10:28
Mô tả công việc
- Oversee daily hotel operations, ensuring smooth coordination between Front Office, F&B, Housekeeping, Security, and other departments.
- Act as the hotel’s management representative on duty, handling guest requests, feedback, and complaints professionally to ensure guest satisfaction.
- Supervise Front Office operations, monitor service standards, room allocation, VIP room inspections and team performance.
- Ensure effective communication, accurate shift handovers, incident reporting and timely follow-up on outstanding matters.
- Monitor hotel safety, security, emergency procedures, compliance with hotel policies and operating standards.
- Support revenue management activities, including room upselling targets, rebates, paid-outs and revenue-related follow-ups.
- Supervise staff grooming, attendance, discipline, service performance while fostering teamwork and a positive working environment.
- Conduct regular hotel inspections to ensure cleanliness, safety and operational standards are consistently maintained.
Quyền lợi được hưởng
- Employee benefit card offering discounted rates in Accor Hotels worldwide;
- Develop your talent through learning programs by the Academy Accor;
- Opportunity to grow within your property and across the world;
- Ability to contribute to the local community and make a difference through our Corporate Social Responsibility activities, like Planet 21;
- Year-end bonus based on annual performance;
- Public holidays cash benefits (New Year, Lunar New Year, Liberation Day, International Labour Day, National Day, King Hung’s Death Anniversary);
- Annual leave (+ 12 public holidays mentioned above);
- Social insurance (8%), Health insurance (1.5%), Unemployment insurance (1%) paid by the employee during probation;
- 24/7 Personal Accident Insurance;
- Parking fee;
- 2 duty meals at Staff Canteen;
- Uniform covered by the Hotel;
- Carte Bienvenue;
Yêu cầu công việc
- Have experiences in a similar position in 5 star luxury international hotel brand in Vietnam;
- A degree or diploma in hospitality is advantageous;
- Problem solving skill, good interpersonal skill, customer service oriented;
- Excellent oral and written communication in English;
- Opera Hotel system skill is a must;
- Be able to work on nightshift.
- Well-presented and professionally groomed at all times;
- Candidates who are based in Vietnam only.
Yêu cầu hồ sơ
- Thank you for taking the time to express your interest in the job opportunity at Sofitel Saigon Plaza.
- If you want to apply for this position, please contact us via email: Vi.Nguyentuong(at)sofi*******
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Quy mô:
17 Đường Lê Duẩn, Bến Nghé, District 1, Hồ Chí Minh, Việt Nam
Sofitel Saigon Plaza harmonizes the sophistication of French art de vivre with the vibrancy of local Vietnamese culture, delivering a luxury hospitality experience enriched by genuine heartfelt service. Conveniently located in a tranquil enclave on Le Duan Boulevard, Sofitel Saigon Plaza places you in the heart of Ho Chi Minh City's business, cultural, and shopping district. The hotel boasts 286 rooms and suites adorned with refined décor and deluxe amenities, a fitness center featuring advanced exercise equipment, and an outdoor swimming pool with breathtaking city views. Sofitel Saigon Plaza also features five dining establishments serving local and French cuisine, seven polished meeting rooms, and an opulent ballroom equipped with state-of-the-art facilities, making it the ideal destination for business, leisure, meetings, and gatherings. Top 3 Best Business Hotels in Ho Chi Minh City | Business Traveller Awards Asia Pacific 2023 Travelers' Choice Award | TripAdvisor 2023 Hotel of the Year Award | Harper’s Bazaar Vietnam Star Awards 2022


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