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Spa Receptionist

  • Hạn nộp: 29/10/2017
  • Mức lương: 8 - 12 triệu

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Quận 1 - TP HCM
Giờ làm việc
Làm theo ca
Ngành nghề
Vui chơi & giải trí
Vị trí
Nhân viên
Cập nhật
06/12/2022 10:49

Mô tả công việc

- Welcome all Spa guests with a friendly greeting and a warm smile, use their name whenever possible and provide beverage and hand towels to ensure exceptional customer service. - Administer consultation and consent forms to guests, along with information on appropriate treatments to suit their needs and maintain records of all consultation and consent forms. Maintain guest information confidential at all times. - Promote the Spa and its services to guests by describing the treatments and products and selling them. - Answer all incoming phone calls to the Spa according to the hotel standards, and handle callers’ requests in a professional and courteous manner to ensure guest satisfaction, including taking reservations and cancelling appointments. - Take reservations of spa services, schedule and coordinate with relevant associates to ensure prompt service. Handle re-confirmation of daily appointments. - Maintain a manual and computerized guests filing system and have the files organised and readily available for Therapists. - Reply to email inquiries addressed to the Spa in a timely manner. - Bid farewell to guests by inquiring about their experience. Confirm the next day’s guest bookings or encourage them to rebook treatments they have had before or to try treatments that they have not had before depending on the guests needs. - Liaise with other Spa team members to provide customer service excellence. - Assist guests in any way possible to make their experience at our spa a positively memorable one.

Quyền lợi được hưởng

- As per company's regime

Yêu cầu công việc

- 1 year experience in a similar role - Good communication skills in English - Able to work with shifts / late

Yêu cầu hồ sơ

Please send your CV to Tin đã hết hạn (Ms. Nhung) We will be reviewing your qualifications and experience with available positions at the present time, and should your application be short-listed, we will then contact you for an interview.

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ĐÁNH GIÁ

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Sắp xếp đánh giá:

  • Quy mô:
  • 88 Đường Đồng Khởi, Bến Nghé, District 1, Hồ Chí Minh, Việt Nam
  • https://sgnsirecruitment@marriott.com
  • Sheraton is one of the thirty famous brands owned by Marriott International, Inc. with more than 8,000 properties in over 139 countries and territories around the world. Sheraton Saigon Hotel & Towers is a leading 5-star hotel strategically located in the heart of downtown of Ho Chi Minh’s business and entertainment district. At Sheraton, our associates are dedicated to delivering the highest standard of service. Sheraton - The World's gathering place. We will provide successful candidates with attractive benefits, excellent working conditions, dynamic and professional working environment, great career advancements and diversified training opportunities. Be kindly noted that, at Marriott Hotels, we never request our applicants to transfer money into any accounts for charity or other purposes as part of requirements during the recruitment/selection process. Tests, if any, will be sent to candidates and taken by candidates via our official career website: Marriott International Careers | Find Job & Career Opportunities.

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