Guest Relation Officer | Nhân Viên Quan Hệ Khách Hàng
- Hạn nộp: 03/08/2025
- Mức lương: Thỏa thuận
Thông tin cơ bản
Mô tả công việc
JOB SUMMARY
• Supply guests with directions and
information regarding property amenities, services, and hours of operation, and
local areas of interest and activities.
• Contact appropriate individual or department as necessary to resolve guest
call, request, or problem.
• Follow up with guests to ensure their requests or problems have been met to
their satisfaction.
• Receive, record, and relay messages accurately, completely, and legibly.
• Respond to special requests from guests with unique needs.
• Communicate VIP arrivals to designated personnel for escort and delivery of
amenities.
Quyền lợi được hưởng
BENEFITS
• 02 months of probation with Full salary| Service charge| Social Insurance
• Attractive remuneration package & 13th month salary
• Local and International training courses
• 05 working days | 02 day-off per week
• Duty meal & Uniform provided by hotel
• Taxi for late-night shift| Free motorbike & car parking
• Cross training & Cross exposure & Task force opportunities
• Associate Appreciation Week | Take-care culture
• Baby born gift | Birthday gift| Marriage allowance| Bereavement allowance
• Annual health check
• Associate special discount for hotel rooms and F&B services at International Marriott properties
• Career path in the most respected and prestigious hotel companies in the world
Yêu cầu công việc
REQUIREMENTS:
Yêu cầu hồ sơ
APPLICATION:
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn

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Quy mô: 500 - 999
8 Đỗ Đức Dục, Mễ Trì, Nam Từ Liêm, Hà Nội
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JW Marriott Hotels & Resorts is Marriott International’s luxury brand that consists of 57 exceptional properties in gateway cities and distinctive resort locations around the world. These hotels are warmly authentic, putting guests at ease in an environment of relaxed elegance and effortless luxury. The architecturally-stunning JW Marriott Hanoi is located at the heart of the new Central Business District. This will be the only hotel adjacent to the National Convention Center in the city’s dynamic Tu Liem district. With 450 luxuriously appointed, 48 square meter Guestrooms, 7 Food & Beverage outlets and over 2,400 square meters of flexible meeting space located on a single floor, the JW Marriott Hanoi is setting its sights on earning the distinction of being the leading MICE and Convention facility in Vietnam.
Thông tin liên hệ
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Ms. Trang - Nhân sự
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