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1140 400
12987 1

In-room Dining Staff / Phục vụ đồ ăn tại phòng

  • Hạn nộp: 28/02/2023
  • Mức lương: 5 - 8 triệu

Thông tin cơ bản

Số lượng
Nơi làm việc
Quận Đống Đa - Hà Nội
Giờ làm việc
Làm theo ca
Ngành nghề
Ẩm thực
Vị trí
Nhân viên
Cập nhật
03/02/2023 18:07

Mô tả công việc

Job Purpose

This position is responsible for providing prompt and professional in-room dining service to the Hotel’s guests.

Primary Responsibilities


• Be familiar with all menu items, their garnishes, contents and preparation methods; relay the information to guests in a polite and concise way when requested

• Greet and briefly converse with guests in room while delivering trolleys/meals

• Set up table and serve food from trolley in accordance to departmental standards and procedures

• Uncover and present food to ensure that all items are correctly received

• Answer enquiries with regards to room service and responds to requests for additional F&B services

• Up-sell and promote food and beverage offers at every available opportunity

• Collect and neatly stack dirty dishes on trolley, table, or tray and remove from rooms or retrieve from hall outside of rooms

• Break down trays and trolleys at stewarding area

• Clean work station including room service trolleys, hot boxes and room service shelves. Maintain department’s service and storage areas in a clean and tidy condition

• Ensure that work station is stocked with appropriate condiments at all times

• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

• Report guests feedbacks, complaints or other irregularities to management and follow up if necessary

• Handle cash following established and proper Accounting procedures

• Assist other Food & Beverage outlets with their operations during peak times or when required

Other Responsibilities

• Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features

• Be well versed in hotel fire & life safety/emergency procedures

• Attend all briefings, meetings and trainings as assigned by management

• Report for duty on time wearing clean and complete uniform at all times

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the assigned by the Management of the Hotel

Quyền lợi được hưởng

- Competitive package of salary and benefit.

- 12 days full paid leave a year, insurances paid in accordance with the Law.

- Professional working environment. Care about your career advancement.

Yêu cầu công việc

Knowledge and Experience

• Secondary / High school education

• Additional certification(s) in Food & Beverage will be an advantage

• Good reading, writing and oral proficiency in English language

• Ability to speak other languages and basic understanding of local languages will be an advantage

• No experience is required


• Good communication and customer contact skills

• Service oriented with an eye for details

• Ability to work effectively and contribute in a team

• Self-motivated and energetic

• Must be well-presented and professionally groomed at all times

Yêu cầu hồ sơ

- Interested candidates, please send your resume in English to: Email: Nộp hồ sơ

- Due to number of applications we receive, only short listed potential candidates will be contacted for interview.

Chia sẻ:

Nộp hồ sơ ứng tuyển

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Chính sách nhận xét

Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
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Môi trường làm việc
Chế độ đãi ngộ
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Sắp xếp đánh giá:

  • Quy mô:
  • Số 40 Cát Linh, Đống Đa, Hà Nội
  • The re-branded and renovated 5 star upscale Pullman is located in the business and diplomatic district of the city, offers easy access to all tourist areas and wants to be the vibrant hub of exchange of Vietnam’s capital. The hotel has 242 rooms, a 200 cover All Day Dining Restaurant “La Cheminee” with an Open Kitchen, a “Mint Bar”, extensive banqueting facilities for wedding parties and events up to 500 guests and we also provide 24 hours a day in room dining. The Pullman has an outdoor pool, a large parking, a Fit Lounge and a full service Spa.

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