Executive Housekeeper

Hạn nộp: 31/01/2018
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Thành Phố Vũng Tàu - Bà Rịa - Vũng Tàu

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ

Ngành nghề
Quản lý, điều hành

Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng

Cập nhật
14/03/2018 11:50

Mô tả công việc

1. KEY RESPONSIBILITIES

Job Summary – (Role Summary)

· Oversees and directs all aspects of overall Housekeeping operations which includes guest rooms, public areas, Laundry and other specified back-of-the house areas.

Essential Duties and Responsibilities – (Key Activities of the role)

· Monitors Housekeeping personnel to ensure all guests and internal customers receive prompt and courteous service

· Oversees laundry operations

· Schedules routine inspections of all Housekeeping areas by/with the Assistant Executive Housekeeper and other supervisory personnel

· Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair

· Manages spring cleaning schedules

· Makes recommendations to the General Manager or designate regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair

· Informs other departments of Housekeeping matters that concern them, particularly the Laundry Department, the Engineering Department, the Front Office, and the Food and Beverage department. Maintains open channels of communication with other department heads and the General Manager or the General Manager’s designate

· Establishes and maintains effective human relations and works with human resources to ensure that team members performance is effectively managed

· Maintains appropriate standards for dress, hygiene, uniforms, appearance, posture and conduct of Housekeeping personnel

· Conducts regular department meetings

· Identifies and ensures highest possible standard of cleanliness, maintenance, guest room supplies and amenities at a realistic costs

· Supervises outside contractors to ensure contractual compliance

· Implements and controls Housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures and environmental procedures

· Is prepared to implement assigned tasks during emergencies such as fires, power failures and bomb threats

· Works with Human Resources on manpower planning and management needs

· Works with Financial Controller in the preparation and management of the Department’s budget.

· Perform any other duties which may be assigned by the management from time to time.

Quyền lợi được hưởng

6 days off / month and 12 days of leave / year - Can get food in shift and have breakage allowance - Receive service fee after signing contract . Regularly trained skills in work and development opportunities.

Be fully involved in the regime under the Labor Code.

Yêu cầu công việc

2. REQUIRED QUALIFICATIONS

Required Skills –

· Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

· Good writing skills

· Proficient in the use of Microsoft Office

· Problem solving, reasoning, motivating, organizational and training abilities

· Strong Leadership skills in managing teams

Qualifications –

· Bachelor’s degree or Diploma in Hotel Administration, Hotel Management or equivalent

Experience –

· 4 years housekeeping / laundry experience preferably in a hotel of similar size and complexity and including supervisory experience.

· Type and level of experience required may vary slightly based on size and complexity of operation

3. ACCOUNTABILITY

Number of employees supervised –

Direct Laundry Manager / Assistant Housekeeper

Indirect N.A.

Annual Operating Profit/Payroll Budget –

· Department Budget and Headcounts.

Key Metrics –

· Department Budget

· Guest Satisfaction

· Employee Satisfaction

Decision Making Responsibilities (Decision Rights) –

· Department Budget

· Matters pertaining to Housekeeping/Laundry operations

· Within the authority as assigned for Hotel Band 4 role

4. KEY RELATIONSHIPS

Key Internal Relationships –

· Hotel Executive Committee Members, Hotel Employees

Key External Relationships –

· Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community.

Yêu cầu hồ sơ

*Hồ sơ gồm: Đơn xin việc, Sơ yếu lý lịch, CMND, 2 ảnh 3x4. hộ khẩu hoặc KT3, giấy khai sinh bản sao, Các bằng cấp có liên quan.

Ứng viên ghi rõ vị trí cần ứng tuyển.

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Sắp xếp đánh giá:

The Imperial Hotel & Residences

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Quy mô: 500 - 999
159-163 Thùy Vân, phường Thắng Tam, Tp. Vũng Tàu, Bà Rịa - Vũng Tàu, Việt Nam
Tập đoàn đa ngành sở hữu bởi tư nhân, với các lĩnh vực đầu tư chủ yếu là khách sạn, văn phòng, căn hộ cho thuê, trung tâm thương mại, nhà hàng và tiệc, kinh doanh thương mại,… Tập đoàn đa ngành sở hữu bởi tư nhân, với các lĩnh vực đầu tư chủ yếu là khách sạn, văn phòng, căn hộ cho thuê, trung tâm thương mại, nhà hàng và tiệc, kinh doanh thương mại,… Ngoài ra còn có Nhà hàng hải sản Lasirena The Imperial Garden Lounge, The IMPERIAL Business Centre Cung cấp dịch vụ văn phòng tiêu chuẩn 5* với mô hình Dịch vụ trọn gói tại Tòa nhà Petro Việt Nam, 1-5 Lê Duẩn, Q1.TP.HCM.