Quy mô :
Mô tả công việc
- Responsible for the PABX Switchboard hotel telephone system.
- Handles all in-house guest calls and all enquires.
- Handles incoming and outgoing calls and all enquire.
- Ensures that all guest’s wake up calls are promptly received, noted and made without any mistakes.
- Handles guest messages over the telephone accurately and efficiently.
- Provides general information on hotel facilities and outlets to the callers.
- Gains knowledge of medical and fire prevention, updates on the latest emergency procedures by the management.
- Liaises with the Security Department to ensure the smoothness operation.
- Ensures that all information and telephone conservation are handled confidentially.
- Regulates the music channels for internal hotel usage.
- Performs other assignments as per the FOM / the management instructions.
Quyền lợi được hưởng
- Competitive salary and pay on the ability
- Bonus in the public holidays and New Years
- 13th Month salary
- Annual salary increment
- Employee recognition program for month and year award
- Free for duty meal, parking, uniform (clothes, shoes) and laundry service
- Personal Accident insurance 24/7 covered
- Allowances: birthday, wedding, baby welcome, hospitalization, funeral
Yêu cầu công việc
- College graduation
- Hospitality background
- Good English communicate (Japanese speaking and other language is an advantage).
Yêu cầu hồ sơ
- A 3x4 image.
- A photocopy of certificate/diploma.
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