Guest Relations Associate - Korean Speaking | Chăm Sóc Khách Hàng - Tiếng Hàn
- Đã tuyển xong
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Làm theo ca
Resort/ Khu Du lịch
Nhân viên
30/04/2024 20:24
Mô tả công việc
Serve as the point of contact for customers and communicate with them by email, letter, or phone.
Respond to questions and requests within the designated turnaround time.
Clarify and resolve any issues to provide a timely and satisfactory outcome to the customer’s inquiry.
Enter and retrieve information contained in computer databases to update records, files, and answer inquiries from guests.
Operate standard office equipment other than computers.
Prepare letters, memos, and other documents using a computer, mail, fax machine, including proofreading and editing written information to verify accuracy and completeness.
Communicate with guests via the social media channels such as TripAdvisor, Twitter and Facebook.
Enter and locate work-related information using computers.
Provide excellent customer service to all customers and fellow STARS.
Support the efforts of other STARS to provide excellent customer service.
Respond sensitively to the needs and feeling of others, regardless of status or position; accept interpersonal differences and to maintain rapport.
Quyền lợi được hưởng
- Get competitive salary & service charge
- Support for transportation fare to start work and at the end of the contract
- Support for the traveling allowance for home visit: once 1 year
- Have 12 annual leave days for a working year
- Work 5 days per week - 2 days off per week
- To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance
- Get 24/24 accident insurance during the term of the hotel contract
- Join an annual picnic
- Receive training and training for career development
Yêu cầu công việc
- Fluent English and Korean communication.
- Hard-working | Active | Enthusiastic
- Want to develop career path in Marriott International
- At least 1-2 years experience at the same position is a plus
Yêu cầu hồ sơ
Kindly send your CV in English to the following resort email address or via website hoteljob.vn

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Quy mô:
Khu Du Lịch Sinh Thái Bãi Khem, TP Phú Quốc, Tỉnh Kiên Giang
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https://www.jwmarriottphuquocresort.com/
JW Marriott Hotels & Resorts is Marriott International’s luxury brand that consists of 57 exceptional properties in gateway cities and distinctive resort locations around the world. These hotels are warmly authentic, putting guests at ease in an environment of relaxed elegance and effortless luxury.
Thông tin liên hệ
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Ms. Jin - Nhân Sự
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