Assistant FO Manager
Quy mô :
Mô tả công việc
- To assist Front Office Manager in supervising, organising, directing and coordinating the staff and activities of the Front Office.
- Do a daily inspection and control to all Front Office section at least 60% of the time; ensure that Front Office Employees perform their daily duties according to required standards.
- Check and ensure that consistency in the service for guest is maintained from the reservation stages to the final departure.
- Monitor and control guest’s credit status to ensure that payment is collectable and received on time. Perform regular follow up for pending payments to ensure that they are collected.
- Monitor and control the rooms’ situation in connection with reservations, daily occupancy and room’s availability to ensure maximum revenue through effective yield management.
- To monitor and establish, improve or delete the existing standard and procedures to have more efficient and effective system in order to maintain or improve services and guest satisfaction at the Front Office Department. Consult with Front Office Manager prior to doing so.
Quyền lợi được hưởng
- Dynamic, professional & open minded working environment.
- Joining training courses according standard of AccorHotels.
- Good salary, benefits and bonus.
- Have annual physical examination.
- Supporting shift meals at staff canteen
Yêu cầu công việc
- Good healthy, neat appearance, good communication skills. Minimum 3 years’ experience in the hospitality industry preferred.
Yêu cầu hồ sơ
- Health certificate within of six months
- Curriculum vitae in Vietnamese certified by local People’s Committee
- ID card
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