EXECUTIVE HOUSEKEEPING MANAGER

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• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

Overall Scope and Responsibility:

To ensure the hotels public areas and rooms are presented in excellent condition both interior and exteriors:

Job Responsibilities

1.    Financial

-Establish the Departmental Annual Operating Budget in advance for approval by the Manager and Chief Accountant.

-Ensure that the Departmental Operating Budget is adhered to and that all costs are strictly controlled.

2. Administration

-Attend meetings and briefing with other Department Heads as determined by the General Manager.

- Ensure that all departmental reports and correspondence are completed punctually and accurately.

-Review existing and initiate new departmental policies as required.

-Submit monthly report to the Manager detailing departments activities for the past month and planned activities in the ensuing month.

 Employee Handling

-Ensure all employees report for work punctually wearing the correct uniform and name tag at all times.

-Assist in the building of an efficient team of employees by taking an active interest in their welfare, safety, training and development.

-Ensure that all employees have a complete understanding of and adhere to the hotel’s Staff Handbook.

-Interview and subsequent selection of potential employees in liaison with the Personnel Manager.

-Conduct employees evaluations and to review their general performance, discuss existing performance and areas of improvement.

-Conduct Departmental Orientation Programs for new employees to ensure they understand the policies and operations of the resort.

- Ensure that all staff provide a courteous and professional service at all times.

- Counsel staff members for any breaches of conduct and observe policies when issuing formal disciplinary notice.

 Operational

- Constantly review and appraise the procedures within the department to ensure quality of service product at all times.

-Monitor the staff skills within the department and plan training programs to rectify any service deficiencies.

-Accept the responsibility or appoint a Departmental Trainee for planning and ensuing operation of effective Departmental Training Plan. Liaise closely with Human Resources Manager in this respect.

-Conduct regular briefing with the department staff ensuring good communication at all times.

-Ensure that all areas within the department are rostered with correct staffing level in accordance with expected business demand.

-Ensure that the resort operation complies with existing local laws and ordinance codes.

-Constantly assess and review the operation with the objective of minimizing operation cost.

-Maintain a register of departmental operating equipment. Ensure all equipment is kept in good working order and conduct routine stock takes to prevent any loss or theft of equipment.

-Schedule and operate all ground transportation at Azerai for the transfer of goods/supplies and rubbish collection.

-Supervise rubbish collection, sorting and disposal is completed in the approved procedure, always minimizing any impact on the natural environment.

-Supervise staff in the loading and unloading of supplies to and from vessels or designate one person to do so.

-Ensure effective and secure control of guest supplies and minimize expense and wastage.

-Ensure all supervisors are thoroughly checking quality of cleaning and maintenance to the specified standard. Carry out spot checks on a daily surprise basis.

- Liaise closely with Chief Engineer to ensure all maintenance requests are completed promptly and correctly.

-Maintain control over operating stock levels and establish re-order levels to ensure adequate supply at all times.

-Spot check all linens, blankets, pillows and soft furnishings and immediately replace any stained or damage items.

-Ensure quality of laundry service in to the specified standard and monitor chemical consumption and equipment condition.

-Liaise with Front Office in respect to guest arrival and departure, special requests, etc.

-Ensure all staff uniforms are laundered and tailored correctly and presented always in an as new condition.

-Ensure that all guest laundry is handled correctly and carefully and that it is laundered, recorded and returned to the specified standard.

-Liaise closely with Cruises Manager in regard to the quality of vessel soft furnishings and re-order in advance to ensure good quality at all times.

-Ensure efficient operation of grounds pest control and that correct chemicals are used and appropriate safety pre-cautions are taken.

-Liaise closely with Front Office and Restaurant to attempt to always service the tent when the guests are away from the tent.

-Other duties as requested.

Quyền lợi được hưởng

Competitive salary and benefits according to policy

Yêu cầu công việc

Minimum experience required for the same position : 3 to 5 years
Optional languages : English (Fluent) 

Yêu cầu hồ sơ

Please send full CV and application to t Tin đã hết hạn 

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