Night Front Desk Attendant

Premier Village Phu Quoc Resort managed by AccorHotels

Quy mô :

Phòng Nhân sự 0297 3546666 Mũi Ông Đội, Thị trấn An Thới, Huyện Phú Quốc, Tỉnh Kiên Giang

Theo dõi Nhà tuyển dụng này

Mô tả công việc

·     Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity 

·      Registers and rooms all arrivals according to established procedures

·      Maintains intimate knowledge of departmental standards and procedures

·     Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation

·      Maintains cashier float and ensures accurate daily report of all money received

·      Cashes hotel guest’s personal and travelers checks and assists with currency exchange

·        Keeps abreast of all modifications to accounting policies and procedures

·        Responsible and attends to guest’s request of using the service of safety box at all times

·       Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Accor Loyalty programs.

·     Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Duty Manager if he/she unable to assist

·       Is familiar with other Accor hotels so that guest indicating any next destination on the registration card can be “sold” an onward booking to another Accor hotel

·    Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service

·         Performs the audit balances and prepares all works for audit in an orderly fashion

·      When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival

·      Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read fax, e-mail, messages, and how to interpret availability sources within the reservation systems

·      Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state al all times

·      Endeavors to maintain the high standards of the hotel with particular regard to the importance of A/Club member and other VIP’s and with reference to hotel and to be a health or safety hazard

·        Conversant with emergency evacuation and fire procedures for relevant department

·         Perform any other task assigned based on the hotel needs or requirements.

Quyền lợi được hưởng

- Dynamic, professional & open minded working environment.
- Joining training courses according standard of AccorHotels. 
- Good salary, benefits and bonus.
- Have annual physical examination.
- Supporting shift meals at staff canteen

Yêu cầu công việc

  •          Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
  •           Good writing skills
  •           Proficient in the use of Microsoft Office and OPERA
  •           Problem solving, training and organizational abilities

Yêu cầu hồ sơ

  • Letter
  • Resume
  • Health certificate within of six months
  • Curriculum vitae in Vietnamese certified by local People’s Committee
  • ID card

Night Front Desk Attendant

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Lễ tân 30/11/2020 Thỏa thuận
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Receptionist 30/11/2020 Thỏa thuận
Concierge 30/11/2020 Thỏa thuận
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Nhân Viên lễ tân làm việc tại Phú Quốc 31/10/2020 Thỏa thuận





Chính sách nhận xét

Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
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Môi trường làm việc
Chế độ đãi ngộ
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Sắp xếp đánh giá


Premier Village Phu Quoc Resort managed by AccorHotels

Địa chỉ: Mũi Ông Đội, Thị trấn An Thới, Huyện Phú Quốc, Tỉnh Kiên Giang

Điện thoại: (0297) 3 54 6666