Địa điểm: Huyện Xuyên Mộc, Bà Rịa - Vũng Tàu | Hạn nộp: 30/11/2018 | Mức lương: Thỏa thuận | Giờ làm việc: Giờ hành chính

Số lượng cần tuyển: 1

Mô tả công việc

1 • Overseeing all hotels activities and entertainment (in or outsourcing), kids club, water sports, sports events or private groups activities, supervise gym along with Spa.

2 • Develop and implement specific programs based on the needs of the residents or participants

3 • Perform assessments on residents or program participants to determine what specific activities are advisable or suitable for their needs. An assessment might involve a verbal interview and a written self-reported questionnaire.

4 • Responsible for overseeing the overall operation of the department.

5 • Hire and train staff, coordinate staff schedules, ensure that the program adheres to any relevant state or local requirements and recruit and train volunteers, if applicable to the program.

6 • Develop and post a calendar of activities to inform residents of the available recreational options.

7 • Consult with Staff: involved in patient, resident or participant care, consult with other professionals within the organization to provide comprehensive treatment or to ensure that all staff members are on the same page.

8 • Reviews program notes and goals and prepares reports.

9 • Be visible and accessible to the guest and follow through.

10 • Effective utilization of guest profiles and consistent delivery of guest preferences.

11 • Maintains strong relationship and goodwill with regular guests and local patrons.

12 • Deals with all membership enquiries, membership sales and renewals in line with prearranged targets and administers bookings and payments where necessary.

13 • Ensures all complaints are dealt with promptly and efficiently and in confidence, initiating corrective actions if required

14 • Empowers all team members to deal with customer complaint within their limits.

15 • Reports any guest complaints to the immediate manager and ensures that they are logged

16 • Ensures all customer feedback (guest questionnaires, verbal comments, emails, etc.) is used to inform changes in practice and provides staff training or corrective actions to ensure high standards are maintained

17 • Manages and controls preventative maintenance to all pool plants and coordinates the Engineer or outside contractors as required.

18 • Implements opportunities for managing operational costs and boosting the operating profit

19 • Observes environmentally friendly practices to reduce our consumption of gas and electricity, waste to landfill, etc.

20 • Organizes and promotes activities to meet customer demand

21 • Leads, directs and supervises the team in creating an outstanding experience for the customers so that customers are greeted in a professional, friendly, and timely manner

22 • Ensures guests receive a warm welcome to the premises

23 • Recognizes regular guests and anticipates their needs and requirements

24 • Assists guests, or visitors in offering and providing accurate information in a courteous manner

25 • Consistently develops, promotes and grows retail sales and services through training, tools and monitoring.

26 • Achieves financial objectives by monitoring weekly membership, day visitors and beauty treatment bookings, monthly and annual budget; analyzing variances, and maximizing results in sales, merchandising and operations.

27 • Maintains a strong menu of services with both exceptional artistic and aesthetic value.

28 • Ensures that all reasonable care is taken of the health and safety of guests within the Pool

29 • Delivers some fitness training or coaching in sports activities - often a good way of maintaining contact with customers

30 • Provides gym assessments and fitness programs for members and customers as required.

31 • Ensures that operating equipment is kept in good working order.

32 • Assists in developing strong communication channels among team members.

33 • Ensures integrity and confidentiality of information at all times.

34 • Supports and encourages empowerment among team members.

35 • Provides directions which is aligned with departmental and resort objectives.

36 • Conducts daily follow up to ensure standards of quality and service are in place.

37 • Takes appropriate actions to corrects any deficiency.

38 • Encourages employees to provide innovative ideas. Supports and follows through with implementation of new ideas.

39 • Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

40 • Logs incidents and accidents in accordance with hotel requirements

41 • Checks that items supplied are to the quantity and the quality demanded and advises the management of any discrepancies.

42 • To be aware of all material and household supplies and expenditure and to encourage staff to avoid unnecessary waste.

43 • Manages maintenance, insurance, repairs and cleaning of all equipment

44 • Manages purchasing equipment and supplies and keeping stock records Prepare budget and monthly forecasting

Quyền lợi được hưởng

- International working environment

- Attractive salary
- 13th month salary
- Birthday benefit
- Special room rate as per Melia Hotels International policy

Yêu cầu công việc

- College Degree or above

- Vietnamese - Excellent level, written & spoken

English - Good level, written & spoken

- Knowledge of third language is an advantage

- Proficiency in Microsoft Office software: Word and Excel, PowerPoint

- At least 4 years in international hotels in the same position.

Yêu cầu hồ sơ

CV in English

Contact: Gửi email or Gửi email

  • Lĩnh vực: Khách sạn/ Khu căn hộ, Resort/ Khu Du lịch, Nhà hàng/ Bar/ Pub
  • Ngành nghề: Quản lý điều hành
  • Vị trí: Trưởng ca/ Giám sát

Lưu ý: bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn

Tải lên từ máy tính

Hồ sơ mẫu Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 3MB

Hãy luôn là ứng viên chuyên nghiệp. Nghiêm túc đến phỏng vấn theo hẹn bạn nhé. Cám ơn bạn!

Thông tin liên hệ

Meliá Hồ Tràm
Ấp Hồ Tràm, Xã Phước Thuận, Huyện Xuyên Mộc, Tỉnh Bà Rịa – Vũng Tàu
Người liên hệ: HR DEPARTMENT
Điện thoại: (+84)77 9612 122
Xin lưu ý : Ghi rõ "Biết đến tin tuyển dụng tại Hoteljob.vn" khi nộp hồ sơ cho chúng tôi. Xin cảm ơn!
Gửi cho bạn bè
Chia sẻ
Chức danh Địa điểm Ngày kết thúc Mức lương
Landscape Manager 30/11/2018 Thỏa thuận
Mar-Com Manager (Based in HCMC) 30/11/2018 Thỏa thuận
Sales Corporation Manager ( Based in HCM) 30/11/2018 Thỏa thuận
Cafeteria Chef 30/11/2018 Thỏa thuận
Spa Manager 30/11/2018 Thỏa thuận
Recreation Manager 30/11/2018 Thỏa thuận

Đánh giá nhà tuyển dụng

Thống kê kết quả liên hệ của nhà tuyển dụng Số lượt Thời gian liên hệ gần nhất
Liên hệ thành công 2 21:24 10/10/2018
Liên hệ không thành công 0 Chưa có
Không chuyên nghiệp 0 Chưa có


THÔNG TIN NHÀ tuyển dụng

Theo dõi Nhà tuyển dụng này
Ngày tạo gian: 26/07/2018

Quy mô :

Với khoảng 2 giờ lái xe từ thành phố Hồ Chí Minh, Meliá Hồ Tràm là điểm đến độc đáo cho những ai yêu thích lối sống sang trọng. Khu nghỉ mát được thiết kế tầm quốc tế và trang bị tiện nghi xa hoa sẽ tạo cho khách hàng một cảm giác thoải mái và thư giãn khi muốn thoát khỏi sự ồn ào và náo nhiệt của thành phố lớn. Với 152 căn nghỉ dưỡng và 61 căn biệt thự được thiết kế hiện đại, sang trọng và bao quanh bởi những khu vườn thiên nhiên, 4 khu vực ẩm thực, phòng họp và khu vực chăm sóc sức khỏa YHI Spa đã làm nổi bật lên tính tiện nghi và sang trọng cho khu nghỉ mát có thương hiệu quốc tế này. Located within a 2-hour drive from Ho Chi Minh, Meliá Ho Tram is an exclusive destination catering to those who demand luxury lifestyles. The international design and lavish amenities will provide a luxurious and convenient escape from the noise and congestion of the big city. With 152 modern designed resort suites and 61 luxury villas surrounded by natural gardens, 4 F&B outlets, meeting room facilities and YHI Spa complement the offer of this international branded Resort.

Xem tất cả các vị trí tuyển dụng khác


Meliá Hồ Tràm

Địa chỉ: Ấp Hồ Tràm, Xã Phước Thuận, Huyện Xuyên Mộc, Tỉnh Bà Rịa – Vũng Tàu