Mô tả công việc
1. Assist with heavy packages, coats, suitcase, etc. being alert to give assistance courteously and quickly, before having to be asked
2. Maintain a willingness to please attitude and give undivided attention to any approaching guest
3. Adhere to guest checking in and checking out procedures pertaining to baggage handling
4. Welcome guests at the main entrance, offering the greeting appropriate to the time of day taking particular note of repeat guests and MAS members
5. Assist arriving and departing guests by opening and closing car and taxi doors
6. Maintain a spotless Porte and Drive way smoothly.
7. Guide the guest to the Front Desk and wait behind the guest during the check-in. Keep eyes on the Front Desk Clerk who provides the signal for you to step forward and receive the room and rooming booklet from the Front Desk Clerk. Without delay, escort the guests accordingly.
8. Be familiar with the layout of the hotel and memorize the preferred route for escorting guests
9. Room the guest in accordance with hotel standards
10. Be familiar with the lift workings and emergency stairs
11. Provide information to guests about the hotel facilities and services
12. Provide guest services and guidance
Quyền lợi được hưởng
- Attractive salary
- 13th month salary
- Birthday benefit
- Special room rate as per Melia Hotels International policy
Yêu cầu công việc
- College Degree or above
- Vietnamese - Excellent level, written & spoken
English - Good level, written & spoken
- Knowledge of third language is an advantage
- Proficiency in Microsoft Office software: Word and Excel, PowerPoint
- At least 4 years in international hotels in the same position.
Yêu cầu hồ sơ
Contact: Gửi email or Gửi email
BẠN ĐÃ ĐÁNH GIÁ CHO NTD NÀY
5 THÀNH VIÊN ĐÃ ĐÁNH GIÁ
Sắp xếp đánh giá