FRONT OF HOUSE MANAGER
- Hạn nộp: 09/02/2019
- Mức lương: 8 - 12 triệu
Thông tin cơ bản
1
Quận Hoàn Kiếm - Hà Nội
Giờ hành chính
Trưởng ca/ Giám sát
14/01/2019 11:13
Mô tả công việc
• Ensuring all guests receive excellent service and are made to feel welcome.
• Creating staff rosters to ensure adequate and efficient staffing at all times.
• Assisting the Guest Experience and Sale Manager with duties and tasks as required and assumes the role of Guest Experience and Sale Manager in his or her absence.
• Motivating staff and maintaining a positive work environment, while continually promoting the VBH culture.
• Managing Travel n Reception staff on shift to ensure all tasks are performed to their best ability.
• Maintaining a good relationship with external suppliers, including the laundry company in order to maintain high standards of service.
• Maintaining high service standards for all guests by being quick to react to any issues and involving relevant team members to resolve issues effectively.
Quyền lợi được hưởng
Yêu cầu công việc
• Be a great host by making people feel welcome, inspiring fun amongst guests and your team.
• Strong leadership skills.
• Excellent communication skills, good English is essential.
• Team work.
• Decision making and judgement.
• Problem solving.
• Strong customer service skills.
• Excellent organisational skills.
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô: 100 - 499
- số 36-38 đường Xuân Diệu, quận Tây Hồ, Hà Nội
- http://www.vietnambackpackerhostels.com/
Vietnam Backpackers Hostels is a branded group of hostels delivering quality services to the backpacker industry. We are the leaders in facility management, tour products and young lifestyle F&B options.
Thông tin liên hệ
- Ms. Linh - Phụ trách nhân sự