Front Desk Officer / Receptionist/ Lễ Tân
Quy mô : 100 - 499
HR Department 0254.3852.079 Recruitment
115 Trần Phú, P. 5. TP. Vũng Tàu
Mô tả công việc
1. Assists in maximizing room sales and revenue.
2. Prepares guest name lists.
3. Prepares for guest arrivals and departures.
4. Greets and addresses guests by name upon their check-in and check-out.
5. Assists guests while they are registering.
6. Assists guests with transportation arrangements, luggage, payment, etc.
7. Escorts guests to their rooms.
8. Informs Guest Service Attendants of guests’ room number.
9. Shows the room features and facilities to guests.
10. Assists and follows up guests’ requests and inquiries.
11. Recommends F&B outlets and entertainments in the hotel to guests.
12. Briefs next shift personnel to hand over at the end of the shift.
13. Provides information, directions and service based on the hotel standards and policies.
14. Operates the Business Center in providing secretarial service and handles all requested documents and information.
15. Ensures a prompt delivery of mails and messages.
16. Is familiar with all cashier policies, credit cards, traveler cheques, currencies as well as foreign exchange.
17. Controls and distributes guest room keys.
18. Strictly follows hotel and company standards and policies.
19. Informs management regarding guest feedback or any unusual events.
20. Is familiar with the emergency procedures of the hotel.
21. Performs other duties as assigned by Shift Manager or FO Manager.
Quyền lợi được hưởng
- Du Lịch
- Phụ cấp
- Đào tạo
- Tăng lương
- Nghỉ phép
Yêu cầu công việc
• Minimum education of Bachelor degree in Hotel Management or relevant degree.
• Fresh graduate is welcome. Minimum of 1 years in Reception or Guest Service experience will be a strong plus
• Have good English communication skills both in written and spoken
• Pleasant personality with good communication and interpersonal skills
Yêu cầu hồ sơ
|Chức danh||Ngày kết thúc||Mức lương|
|Nhân Viên Lễ Tân (Receptionist)||30/03/2021||Thỏa thuận|
|Front Desk Agent (Nhân viên Lễ Tân)||30/11/2020||Thỏa thuận|
|FO Agent/ Nhân viên Lễ tân||30/11/2020||Thỏa thuận|
|Lễ tân (Receptionist)||31/12/2020||Thỏa thuận|
|Guest Experience Agent (Nhân viên Chăm sóc Khách hàng)||30/11/2020||Thỏa thuận|
|Melia Connect Agent (Nhân viên trực Tổng đài)||30/11/2020||Thỏa thuận|
|Nhân viên lễ tân nam (GẤP)||15/12/2020||Thỏa thuận|
|Lễ Tân/Receptionist - Sanctuary Ho Tram||26/12/2020||5 - 8 triệu|
|BELL PERSON (NHÂN VIÊN KHUÂN VÁC HÀNH LÝ)||30/11/2020||5 - 8 triệu|
THÔNG TIN LIÊN HỆ
Địa chỉ: 115 Trần Phú, P. 5. TP. Vũng Tàu
Điện thoại: 0254.3852.079