At Your Service Agent (Call Center) | Nhân viên tổng đài

• Operate telephone switchboard station in order to answer telephone calls. 
• Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. 
• Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. 
• Answer, record, and process all guest calls, requests, questions, or concerns. 
• Receive, record, and relay messages accurately, completely, and legibly. 
• Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bell person, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction. 
• Provide information to guests about room features, property amenities, and local areas of interest. 
• Assist guests with accessing the internet.

• Accommodation provided.
  
• Offered three (3) meals per day including meals on the weekly days off.
• Offered uniform and laundry service for uniform.
• Joined in the associate activities.
• Joined in the Hotel’s training and development programs.
• Joined in medical and 24 hour accident insurance plan. Comply with government health and social insurance plan.
• Offered the round trip economy air ticket or ferry between hometown and Phu Quoc for commencement and completion of the Labor Employment Contract.
• Offered 5 working days/week – 2 days off/week.
• Offered annual allowance of transportation for home leave.
• Offered 12 vacation days/year.
• Comply with government Public Holidays.
• And etc

• Fluent English communication
• Hard-working | Active | Enthusiastic
• Want to develop career path with Marriott International
• Experience at the same position is a plus

Kindly send your CV (Picture attached & Subject: Candidate Name - Position) to email: Tin đã hết hạn