Guest Service Agent – Nhân Viên Lễ Tân

• Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
• Process all payment types such as room charges, cash, checks, debit, or credit.
• Process all check-outs including resolving any late and disputed charges.
• Answer, record, and process all guest calls, messages, requests, questions, or concerns.
• Coordinate with Housekeeping to track readiness of rooms for check-in.
• Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
• Supply guests with directions and information regarding property and local areas of interest.
• Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
• Complete designated cashier and closing reports in the computer system.
• Cash guests' personal checks and traveler's checks.
• Count bank at the beginning and end of shift.
• Balance and drop receipts according to Accounting specifications.

• Duty meals
• Competitive Salary
• Uniforms
• Insurance
• Be a part of Marriott International in all activities
• Improve skills in many aspects of career

• Candidates will be provided with job details during interview.
• High school diploma
• At least 1 year of related work experience
• No supervisory experience is required
  

• Choose your interested job and apply directly on our Hoteljob recruitment site

• Send application form to Loss Prevention Office: 01 Ngo Duc Ke Str., District 1, Ho Chi Minh City

Note: Only qualified candidates will be contacted.