Chief Engineer

ESSENTIAL JOB FUNCTIONS

1. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.

2. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.

3. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.

4. Maintain positive guest relations at all times.

5. Resolve guest complaints, ensuring guest satisfaction.

6. Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

7. Develop and implement a preventive maintenance program of all-building equipment and guestrooms, including the training of the Engineering staff on the management of such a program.

8. Maintain inventory of all parts and supplies.

9. Purchase all parts, supplies, tools and equipment related to Engineering, through direct contact with sales representatives.

10. Ensure the proper operation, maintenance and repair of all:

11. Heaters, pumps, valves and lines used in the distribution of steam and heated or processed water.

12. Refrigerant compressors, condensers, evaporators, traps, transfer pumps, expansion valves, stop valves as well as all refrigerant lines and devices used to control temperatures.

13. Air compressors along distribution lines and all valves and devices for air control.

14. Natural and manufactured gas and distribution lines, including all valves and control devices.

15. Water filters, softeners, piping and pumps used in conjunction with water distribution, including all sinks and toilet bowls, as well as supply lines and water lines.

16. All types of motors or engines used to power pumps, compressors and fans.

17. All types of locks, keys and locksmith related duties.

18. All electrical work and repairs.

19. Coordinate the maintenance repair and installation of carpentry work, and those duties related to carpentry.

20. Develop, recommend and direct the operation, policies, procedures, plans and programs of the Engineering department.

21. Conduct a one week formal training program on the required job functions with criterion expected and department orientation with new hires. Conduct on going training with existing staff.

22. Administer legally required employment practices such as performance and aptitude reviews.

23. Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.

24. Adjust work goals and schedules throughout the week to meet the business demands.

25. Coordinate breaks for staff.

26. Inspect grooming and attire of staff; rectify any deficiencies.

27. Assign duties and work responsibilities to staff members.

28. Authorize requests for vacation/sick leave, holidays for staff members, leaves of absences, schedule changes, overtime, salary increases/reductions, purchase requests and expenditures.

29. Monitor staff performance in all phases of job functions ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel.

30. Analyze accounting records and data for operating costs and data.

31. Approve bills and invoices, statements, budget data, employee transfers/promotions, training manuals/programs, work orders.

32. Compare and resolve discrepancies between:

a) actual and budget figures

b) contracts, data and products with product standards

33. Enforce safety regulations.

34. Investigate accidents.

35. Assist Engineering staff.

SECONDARY JOB FUNCTIONS

1. Plan capital expenditures.

2. Conduct monthly department meetings.

3. Attend designated meetings.

4. Interview Engineering applicants.

5. Follow up on projects and assignments given by the General Manager.

6. Network with other hotel Chief Engineers. Attend association meetings and functions.

WHAT WE OFFER

- Attractive Salary and Bonus

- Social insurance, health insurance, unemployment insurance according to Labor Laws

- Professional, dynamic working environment with frequent team-building activities

QUALIFICATIONS

Essential:

1. High school graduate or equivalent vocational training.

2. Five years supervisory experience.

3. Working knowledge of:

a) plumbing codes

b) electrical codes

c) national/local fire codes

d) local mechanical codes

e) water treatment program

f) blue prints and plumbing and wiring schematics

g) power and hand tools, meters, etc. as it relates to the technical trades

4. Knowledge of all mechanical equipment critical to the operation of the building.

5. Fluency in job related Vietnamese and English, both verbal and non-verbal.

6. Provide legible communication and directions.

7. Compute basic mathematical calculations (add, subtract, multiply and divide numbers).

8. Ability to:

• prepare budgets and ensure cost controls.

• enforce hotel's standards, policies and procedures with Engineering staff.

• prioritize and organize work assignments; delegate work to Supervisors and staff.

• direct performance of staff and follow up with corrections where needed.

• instruct/direct staff in the operation, maintenance and repair of equipment.

• ascertain staff training needs and provide such training.

• be a clear thinker, analyze and resolve problems exercising good judgement.

• work well under pressure.

• understand guest inquiries, provide responses and interact positively.

• trouble shoot and use alternatives in emergency situations.

• ensure security and confidentiality of all hotel information.

• interact positively with hotel personnel and provide prompt solutions to problems.