Front Office Supervisor
Quy mô :
Mô tả công việc
• Conducts shift briefings to ensure hotel activities and operational requirements are known
• Supervise front office operations during assigned shift including:
• Maintenance of guest information
• Maintenance of information about local events
• Compile occupancy statistics
• Supervise the use of he public address system
• Supervise group bookings
• Assisting with serious complaints
• Supervise cashiering activities during shift including:
• Cash handling and banking procedure
• Dealing with irregular payments
• Instructing staff in credit policies and facilities
• Instructing staff in cash security procedures
• Carry out debtor control
• Prepare reports
• Supervise the cashiering system
• Works with Superior and Human Resources on manpower planning and management needs
• Works with Superior and Director of Finance in the preparation and management of the Department’s budget.
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
• Perform any other duties which may be assigned by the management from time to time.
Quyền lợi được hưởng
- Accommodation, uniform, meal provided
- Health and accidient Insurance
- Relocation ticket, Rest and Relaxation Allowance
- Service charge
Yêu cầu công việc
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Proficient in the use of Microsoft Office and Front Office System
• Problem solving and organizational abilities
• Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
• 1 year experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.
Yêu cầu hồ sơ
Đánh giá nhà tuyển dụng
|Thống kê kết quả liên hệ của nhà tuyển dụng||Số lượt||Thời gian liên hệ gần nhất|
|Liên hệ thành công||2||08:50 23/06/2019|
|Liên hệ không thành công||0||Chưa có|
|Không chuyên nghiệp||0||Chưa có|