Club Supervisor

InterContinental Phu Quoc Long Beach Resort

Quy mô :

Theo dõi Nhà tuyển dụng này

Mô tả công việc

• Ensure that hotel activities and operational requirements are shared during shift briefings

• Supervise guest services operations during assigned shift including:

- Maintenance of guest information

- Communication of information about events in the resort and in the area

- Monitor arrivals, departures & occupancy for the next 3 days

- Supervise the use of the public address system

- Supervise group bookings and check-in/checkout

- Assisting to resolve major-minor complaints and ensure escalation

• Supervise cashiering activities during shift including:

- Cash handling and banking procedure

- Dealing with irregular payments

- Credit policies and facilities

- Cash security procedures

- Carry out debtor control

- Prepare reports

- Supervise the cashiering system

• To ensure Food and Beverage service.

Quyền lợi được hưởng

- Insurance as labor law

- At least 14 annual leave, 2 day off/week

- Relocation, Repatriation allowance

- Rest & Relaxation., Home leave allowance

- Accommodation, uniform, transportation and meal are provided

- Service charge as revenue

- International working environment

- Health care insurance for personal at least 6 months and for family after working 2 years

- 24/7 accident insurance

Yêu cầu công việc

Education: Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

Service years in the field: 1-2 years’ experience in front office / guest services operations / customer service/food & beverage, or an equivalent combination of education and experience.

Knowledge and skills:

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company

- Able to read and write English

- Proficient in the use of Microsoft Office and Front Office System

- Ability to speak third language is a privilege

Language: English and Vietnamese

Yêu cầu hồ sơ

- English CV

- Certificate related

- Email apply: Gửi email

- Phone: 0919 290 709

Club Supervisor

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