Club Supervisor
- Hạn nộp: 30/11/2020
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Huyện Phú Quốc - Kiên Giang
Làm theo ca
Tiền sảnh
Trưởng ca/ Giám sát
07/01/2021 19:53
Mô tả công việc
• Ensure that hotel activities and operational requirements are shared during shift briefings
• Supervise guest services operations during assigned shift including:
- Maintenance of guest information
- Communication of information about events in the resort and in the area
- Monitor arrivals, departures & occupancy for the next 3 days
- Supervise the use of the public address system
- Supervise group bookings and check-in/checkout
- Assisting to resolve major-minor complaints and ensure escalation
• Supervise cashiering activities during shift including:
- Cash handling and banking procedure
- Dealing with irregular payments
- Credit policies and facilities
- Cash security procedures
- Carry out debtor control
- Prepare reports
- Supervise the cashiering system
• To ensure Food and Beverage service.
Quyền lợi được hưởng
- At least 14 annual leave, 2 day off/week
- Relocation, Repatriation allowance
- Rest & Relaxation., Home leave allowance
- Accommodation, uniform, transportation and meal are provided
- Service charge as revenue
- International working environment
- Health care insurance for personal at least 6 months and for family after working 2 years
- 24/7 accident insurance
Yêu cầu công việc
Education: Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
Service years in the field: 1-2 years’ experience in front office / guest services operations / customer service/food & beverage, or an equivalent combination of education and experience.
Knowledge and skills:
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
- Able to read and write English
- Proficient in the use of Microsoft Office and Front Office System
- Ability to speak third language is a privilege
Language: English and Vietnamese
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- Tổ 3, Khu phố 7, An Thới, Phú Quốc, Kien Giang, Vietnam
- https://www.facebook.com/ICPQcareers
InterContinental Phu Quoc Long Beach Resort is ideally located on Bai Truong – one of the most beautiful beaches on Phu Quoc “Pearl Island”. The resort is part of the Phu Quoc Marina complex which includes a waterfront, theme park, sailing club, shopping, restaurants, bars & residences. The resort features 459 rooms, suites and villas offering an array of elegantly appointed accommodations, 5 restaurants and bars offering a wide range of world class dining options, modern meetings and events facilities with a grand ballroom ideal for themed dinners, gala events and stylish weddings and last but not least, a Harnn Heritage Spa thoughtfully designed to enhance your wellness.
Thông tin liên hệ
- Phòng Nhân Sự - Recruitment Manager