Guest Experience Supervisor (GSA)

Poulo Condor Boutique Resort & Spa

Quy mô :

Theo dõi Nhà tuyển dụng này

Mô tả công việc

  • Provide upscale guest service experiences for clients throughout their stay
  • Ensure clients are properly greeted upon their arrival
  • Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
  • Coordinate luggage collection and storage
  • Oversee check-in and check-out procedures, including reservations and financial transactions
  • Promptly address guests’ requests, like in-room dining
  • Actively listen to and resolve complaints
  • Ensure special guests, like elderly, children and VIPs, receive personalized services
  • Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
  • Inform clients of our hotel services, including breakfast, promotion, activities and dining options
  • Promote all hotel amenities, conveniences and programs offered
  • Analyze customer feedback from GCC and online reviews and suggest ways to improve ratings
  • Recommend local tourist spots, including places to dine, shop and sight-see
  • Establish friendly relationships with regular hotel clients

Quyền lợi được hưởng

Relocation and Visit home allowance

Staff Accommodation

Meal Allowance - 3 meals at the canteen

Regimes according to labor law

Yêu cầu công việc

  • Good in English is a MUST.
  • Willing to work on Côn Đảo Island. 
  • Hotel/Resort experience is an advantage.

Yêu cầu hồ sơ

-       Hồ sơ gửi về email: Gửi email (Ms Vân Anh) 0254 383 1500 - 0823831509

  


Guest Experience Supervisor (GSA)

Chức danh Ngày kết thúc Mức lương
Group and Events Sales Manager 30/03/2020 Thỏa thuận

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
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Môi trường làm việc
Chế độ đãi ngộ
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BẠN ĐÃ ĐÁNH GIÁ CHO NTD NÀY

5 THÀNH VIÊN ĐÃ ĐÁNH GIÁ

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