Front Office Supervisor
- Đã tuyển xong
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Làm theo ca
Resort/ Khu Du lịch
Kinh doanh & tiếp thị
Trưởng ca/ Giám sát
19/02/2024 14:21
Mô tả công việc
- Provide upscale guest service experiences for clients throughout their stay.
- Ensure clients are properly greeted upon their arrival.
- Monitor daily bookings and ensure assigned rooms are prepared prior to check-in.
- Coordinate luggage collection and storage.
- Oversee check-in and check-out procedures, including reservations and financial transactions.
- Promptly address guests’ requests, like in-room dining.
- Actively listen to and resolve complaints.
- Ensure special guests, like elderly, children and VIPs, receive personalized services
- Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns Inform clients of our hotel services, including breakfast, promotion, activities and dining options.
- Promote all hotel amenities, conveniences and programs offered.
- Analyze customer feedback and online reviews and suggest ways to improve ratings.
- Recommend local tourist spots, including places to dine, shop and sight-seeing.
- Establish friendly relationships with regular hotel clients.
Quyền lợi được hưởng
Staff Accommodation
Meal Allowance - 3 meals at the canteen
Regimes according to labor law
Yêu cầu công việc
- Good in English is a MUST.
- Willing to work on Côn Đảo Island.
- Hotel/Resort experience is an advantage.
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
Quy mô:
Ấp Hồ Tràm, Xã Hồ Tràm, TP Hồ Chí Minh
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https://www.poulocondorresort.com
Poulo Condor was the name of Con Dao Island in 18th century. Poulo Condor Resort ideally situated on an immaculate stretch of picturesque white-sand beach. With 750m beach length, it is a perfect place to find peace, relaxation and comfort.
Thông tin liên hệ
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Phòng Nhân Sự - Quản lý Nhân sự
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