Guest Service Manager / Quản Lý Lễ Tân

2. To ensure the efficiency of all the staff under supervision

3. Responsible in the setting up of the Guest Service Manager’s Log Book, follow –up Book and Diary and to report all unusual events to the Residence Manager.

4. To ensure there is close co-ordination with all sections of the Guest Service and all departments of the company.

5. Responsible in the handling of the Emergency Key card and the Master Key card

6. To carry out all emergency procedures and to co-ordinate closely with the Security Department.

7. To improve on guest service standards

8. Responsible for the arrival and departure arrangement and handling of all long staying and VIP guests.

9. To monitor closely guest’s room folio high balance daily to prevent losses by the company.

10. Responsible for maintaining a Guest Service Safe Deposit Box.

11. To maintain strict control on the operations of the computer systems and peripherals.

12. On-job-training or/and organize monthly training for staff on specific areas need to be improved.

13. To perform any other duties as required by the Management.

14. The employee must be in line with ISO 14000.

- Monthly service charge (after probation)

- Meal allowance and monthly travel allowance

- PVI Health care (company paid all the cost)

- Participating job training , skill training and company staff activities.

- Full Insurance policy per current labor law.

- Other benefits per Vietnam labor law.

1.Qualifications: Education school certificate

2. Experience: 2 years working experience as a GS Manager

3. Personal attributes: Self motivated, Reliable, Pleasant and polite

4. Competencies: - Written and spoken English. fluently- Plainning of the department, Independent, Responsible - Keen eyes for details

Please apply your resume in English for this position.

Email : Tin đã hết hạn