Quy mô : 500 - 999
Mô tả công việc
Job Summary – (Role Summary)
Tóm tắt công việc
• Oversee the operation of all hotel recreational facilities and Fitness Center operations consistent with the demands and expectations of guests at a Beach Club of the IMPERIAL Hotel. Ensures quality, safety and guest satisfaction in the operation of such facilities and programs.
• Oversees the start-up and operation of the swimming pool to include service to guests at the pool, cabana service, and the merchandise and sale of sundry items.
Essential Duties and Responsibilities – (Key Activities of the role)
Yêu cầu và trách nhiệm công việc:
• Conduct inventory of supplies, materials, and equipment and inform manager of low supply items.
• Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities.
• Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.
• Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.
• Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager.
• Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies.
• Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information; protect company assets.
• Support all co-workers and treat them with dignity and respect.
• Support team to reach common goals. Comply with quality assurance expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Assist with moving, lifting, carrying, and placing of objects weighing in excess of 50 pounds.
• Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print).
• Visually inspect tools, equipment, or machines (e. g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps.
• Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Perform other reasonable job duties as requested by Manager
Quyền lợi được hưởng
Được hưởng quyền lợi theo như luật Lao động Việt Nam
Các phúc lợi khác từ công ty
Yêu cầu công việc
2. REQUIRED QUALIFICATIONS/ TRÌNH ĐỘ CHUYÊN MÔN
Required Skills – Kỹ năng yêu cầu
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Good writing skills
• Strong Leadership skills in managing teams
Qualifications –Bằng cấp
• Certificate in Recreation
• Experience with high volume pool/recreation facility
Experience – Kinh nghiệm
• Minimum two years recreation/fitness management experience
• Type and level of experience required may vary slightly based on size and complexity of operation
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