FOOD AND BEVERAGE OPERATIONS MANAGER

• Supervise daily F&B operations and assist with menu planning.
  
• Maintain sanitation standards and assists servers and hosts on the floor during peak meal periods.
• Strive to continually improve guest and associate satisfaction and maximize the financial performance in areas of responsibility.
• Direct and motivate team while personally assisting in providing high quality service based on requirements and standards.
• Monitor and control financial and administrative responsibilities including asset protection.
• Identify training opportunities and plans a strategy to accomplish goals.
• Work closely to F&B outlet managers/supervisors and team to well arrange the relevant events and adapt customer’s needs and satisfaction.
• Give further support to all F&B outlets to ensure those operate successfully in accordance with the standards of hotel.

Details will be discussed in job chat

• Fluent English in both written and spoken.

• Knowledgeable about principles and processes for providing customer and personal services

• Able to develop and sustain productive customer relationships by actively seeking information to understand and address customers' needs.

• Able to develop and execute business strategies to achieve F&B revenue goals as well guest satisfaction.

• Creative, well organized, willing to work in shifts and under high pressures.

• Good computer skills.

• Good management skills.

• University certification in Hospitality Management major or related certifications such as: Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration.

• Certifications as required to comply with local law.

• Experience at least 5 years in the food and beverage, culinary or related professional area.

• Experience in the international hotel in the same position should be priority.