Senior Housekeeping Supervisor

-Works in co-ordination with Floor Supervisor in providing orientation to Floor Housekeeper.

-Trains all new staff and provide regular training to Housekeepers to improve job performance and meet hotel service standards.

-Maintains regular and effective communication with other departments to ensure the smooth operation of housekeeping functions.

-Confirms daily arrivals in occupancy report to determine allocation of tasks for Housekeepers.

-Supervises a high standard of hygiene and sanitation throughout all service areas.

-Is responsible for the immaculate appearance of all areas of his responsibility and cares in particular for all details.

-Assists with performance appraisals of all housekeepers and prepares guidelines and time frames for improvement.

-Participates in all staff and training meetings when directed by Executive Housekeeper.

-Introduces all new staff to housekeeping facilities and services and explains all policies, tasks, procedures and standards to ensure the highest standard of service.

-Administers staff schedules to ensure sufficient staff to cover workload and to minimize overtimes payment.

-Demonstrates to all housekeepers how to perform each task in job description according to hotel service standard.

-Supervises the work of housekeepers and assists when necessary.

-Inspects each room completed by Room Attendant to ensure high standard of order, cleanliness and aesthetic value.

-Removes furniture, curtains and other fixtures, which require repair, replacement, spotting, waxing or cleaning.

-Inspects corridors and service areas as assigned to ensure high standard of order and cleanliness.

-Controls inventory of all stock items including linen and cleaning agents to safeguard against loss.

-Monitors all activities on assigned areas and reports irregularities to Security.

-Ensures all lost and found items are labelled, recorded and stored with Asst. Executive Housekeeper

-Maintains stock level requirements of materials, equipment and general supplies and ensures requisitions are made as required.

-Issues and controls availability of room keys.

-Checks and cleans all safety systems in assigned working areas.

-Ensures all equipment and machinery is cleaned and maintained in good condition and stored correctly.

-Submits to Housekeeper Supervisor regular reports on required equipment repair.

-Respond to guest requests and immediately handles problems and complaints regarding the care of guestrooms.

- Working with expat environment;

- Competitive salary package;

- Health Care and/or Accident Insurance;

- 12 - 18 days of Annual Leave depends on level;

- Uniform Laundry by the Company;

- Daily meals, Officer Check, privileges of using Hotel services,...;

- Others attractive benefits,....;

-At leat 1 year experience as this position.

-Strong in English communication

-Good Performance and outgoing,friendly.

-Strong in problem solving skills.

-Intersted in helping people and be able to train the staffs. 

-Ability to work under pressure.

*CV/ Resumé for application should be made in English.