Rooms Division Manager
- Đã tuyển xong
- Mức lương: Thỏa thuận
Thông tin cơ bản
Mô tả công việc
- Responsible for overseeing both the Front Office and Housekeeping Operations of the hotel.
- Welcomes, meets and make guests feel important when they arrive at the hotel.
- Handles guest queries and complaints politely and professionally.
- Ensures smooth processes and high compliance in terms of guest relation, housekeeping and reservation standards.
- Manages staff and staffing functions for the teams of staff that fall under this role.
- Strategizes on room pricing policies to increase or maximize sales or revenues.
- Analyses shortfalls in forecasts and financial reports and endeavours to correct them.
- Motivates and leads teams, supervisors and managers reporting into this role.
Quyền lợi được hưởng
- Public holidays cash benefits (New Year, Lunar New Year, Liberation Day, International Labour Day, National Day, King Hung’s Anniversary
- Annual leave: 14 days per year (+ 9 public holidays mentioned above)
- Social insurance (8%), Health insurance (1.5%), Unemployment insurance (1%) paid by the employee/ Gross Salary
- 24/24 Personal Accident Insurance
- Parking fee
- 2 duty meals at Staff Canteen
- Uniform covered by the Hotel
- Carte Bienvenue *
Yêu cầu công việc
- Experience in a similar position in an upscale luxury 5 star hotel environment
- Minimum requirement of a Degree / Diploma Holder or an undergraduate degree from in Sales / Hospitality.
- Excellent verbal and written in English.
- Team-player with enthusiasm to share knowledge with the colleagues.
- Customer service oriented.
- Self-motivated and results oriented.
- Excellent presentation skills and time management skills.
- Expat or local contract for this position.
Yêu cầu hồ sơ

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Quy mô:
17 Đường Lê Duẩn, Bến Nghé, District 1, Hồ Chí Minh, Việt Nam
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https://www.sofitel.com/2077
Sofitel Saigon Plaza harmonizes the sophistication of French art de vivre with the vibrancy of local Vietnamese culture, delivering a luxury hospitality experience enriched by genuine heartfelt service. Conveniently located in a tranquil enclave on Le Duan Boulevard, Sofitel Saigon Plaza places you in the heart of Ho Chi Minh City's business, cultural, and shopping district. The hotel boasts 286 rooms and suites adorned with refined décor and deluxe amenities, a fitness center featuring advanced exercise equipment, and an outdoor swimming pool with breathtaking city views. Sofitel Saigon Plaza also features five dining establishments serving local and French cuisine, seven polished meeting rooms, and an opulent ballroom equipped with state-of-the-art facilities, making it the ideal destination for business, leisure, meetings, and gatherings. Top 3 Best Business Hotels in Ho Chi Minh City | Business Traveller Awards Asia Pacific 2023 Travelers' Choice Award | TripAdvisor 2023 Hotel of the Year Award | Harper’s Bazaar Vietnam Star Awards 2022
Thông tin liên hệ
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Talent & Culture Department - Recuitment
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