Reservationist cum Operator / Nhân Viên Đặt Phòng kiêm Tổng đài điện thoại.
- Hạn nộp: 31/10/2020
- Mức lương: Thỏa thuận
Thông tin cơ bản
Thành Phố Huế - Huế
Giờ hành chính
Mô tả công việc
To record and process all reservation inquiries made by phone, fax or email efficiently and accurately and converted to sales where possible to meet hotel targets.
Essential Duties and Responsibilities – (Key Activities of the role)
Understands Resort P&P
Maintains the cleanness at the working station (office, desk, computer, telephone, stationery).
Be responsible for taking reservations over the telephone, fax or internet and entering into the PMS timely and accurately
Be responsible to maximize hotel revenue with up-selling of rooms, types and services. Be responsible for being able to explain hotel services and facilities in a positive manner.
Be aware of other Accor hotels in Vietnam and assist guest with information relating to ‘sister’ properties, including sending leads on to relevant team member.
Ensures knowledge and update of the reservation systems available and are fully conversant with the rates, packages and any special offers available.
Be responsible for following up on all guests requests. Ensure response for all guest’s request within 24 hours of the receipt.
Take care of the Resort operator system.
Quyền lợi được hưởng
• Shuttle bus between Resort and City.
• Staff cafeteria
• Full social insurance.
• Join in Staff activities: Yearly teambuilding, Staff birthday party, ...
Yêu cầu công việc
Good at the use of Microsoft Office
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Problem solving and organizational abilities. Proficient in the use of computer
Able to read and write English
Vocational Certificate in Hotel Management, Business Administration or Bachelor’s degree in Hotel Administration, Business Administration or equivalent.
2 year related experience or 1 year experience in reservations/front office or an equivalent combination of education and experience.
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 3MB
- An Hai Village, Thuan An Ward, Phu Vang District, Thừa Thiên - Huế, Việt Nam
- 0234 3983333
Lapochine Beach Resort is the first of its kind in the Hue area, offering the convenience of its proximity to Hue City and also the secluded tranquil nature of its beach location. Upon entering the gates of Ana Mandara Hue you will be greeted by tranquil sounds and sights of the Sea and Beach. An open air lobby will prepare guests for the relaxing retreat they are about to experience. The Ana Mandara Hue begins with liberating sense of space - Villas or guests rooms are among Hue's largest Resort offering 78 varying styles of accommodation including Beach pool villas, beach villas, duplex rooms and deluxe rooms with a wide range of choice in decor and style.