Program Coordinator

• Job title: Program Coordinator

• Employment status: Full-time

• Location: Vung Tau City, Ho Chi Minh City

• Reports directly to: Academic Manager

II. Principal Duties and Responsibilities

• Keep track the schedule of all classes, teacher's schedule, student's schedule, mid-Term Test schedule, Final Test ... Track rotation and class room/ Practice site capacity.

• Follow requests and information provided from the Academic Manager, prepares a part-time contract for part-time teachers.

• Send the schedule to the teachers, record confirmation from the teachers. If a teacher does not accept a class, be flexible to invite other teachers and consult the Academic Manager if there is any problem that cannot be solved.

• Provide textbooks and teaching materials for teachers.

• Guide new teachers about classroom locations, training rooms, emergency exits, teaching facilities, and explain questions of teachers (if any).

• In case of a lecture given by a teacher, a request must be made one week in advance (ADVANCE DIP), at least 3 days in advance (short term 4 months).

• Solve the teacher's leave - call the substitute teacher ... if there is any difficulty, consult the Academic Manager.

• Inform the teacher about the internship schedule, mid-term and end-term exam schedules…

• Ask the Dean to provide the exam questions at least 3 days in advance to make the copies for students.

• Summarize teaching hours of teachers and transfer to the accountant for payment of teaching remuneration.

• Always keep an accurate number of total students managed by the training department that are studying, suspending, need to retake, waiting for graduation…

• Update needs and feedback of students on training programs, report to Academic Manager.

• Create the necessary data to track course progress (create class code, major code, ID, excel file lists and files on NCFE portal).

• Make a class schedule, classroom map and vacancy then report to the Academic Manager as well as the Admission department to agree on the class opening plan.

• Prepare study materials for students.

• Schedule exams and practical classes, graduation projects for students (if any).

• Deliver assessments and surveys to students about the quality of faculty teaching.

• Assist students in completing the necessary procedures for receiving a Diploma.

• Coordinate with the admissions department to keep track of the number of registered students to plan class opening.

• Coordinate with the technical department to fully prepare teaching and learning equipment for teachers and students.

• Other tasks as requested.

- 13th month salary

- Insurances as per law

 Excellent IT skills including a working knowledge of presentation software packages preferably Microsoft Office Word, Excel and PowerPoint.

 Basic English communication, be able to read and understand the training content in English, be able to prepare reports in English on the fields in charge.

 Have knowledge of the Tourism / Restaurant / Hotel industry, and program coordination skills

 Organsise, supervise, inspect and prepare work plan