Quy mô :
Mr. Thức 077 599 3642 Đường số 10, An Phú, Quận 2, Hồ Chí Minh, Việt Nam
Mô tả công việc
Ensure that guest profile records are accurately maintained including recording of all guest complaints and incidents.
Prepare daily report for Executive Housekeeper to review regarding guest’s preferences, movement and comments
Ensures Assistant Manager - Housekeeping, Assistant Executive Housekeeper and Executive Housekeeper is kept fully aware of all feedback from either the guests or other departments.
Is familiar with the hotel’s products, services, policies, functions and promotions.
Ensures smooth and efficient communication and co-ordination with all departments specially Front Desk, Room Service, Engineering, Guest Services and Security.
Ensures that daily arrivals for respective floors are prepared with the appropriate welcome card and other amenities. To ensure that all rooms are provided with day service and turn down is completed in a satisfactory and timely manner. Any special request from guests should be communicated to relevant department.
Works closely with the Laundry Team and Room Service to ensure timely delivery of guest requested items.
Ensure presence during arrival of guest to offer assistance such as unpacking and laundry service.
When required, meet and escort guests to their rooms, explaining all in house and room facilities.
Be prepared to provide concierge assistance when required
Directs guests and visitors to any of the Hotel’s facilities.
Issues and keeps record of master keys in accordance to Policies and Procedures
Prepares and issues Room Status Report.
Ensures that assigned rooms are inspected and are fully ready for the arrivals of the day. Liaises closely with the Front Office regarding guestroom status.
Inspects all VIP and long-stay guest rooms (arrival and in-house).
Handles the requirements of all suite room occupants and all guests’ special requests.
Ensures the cleanliness and tidiness of work areas and corridors
Understands and strictly adheres to Rules and Regulations established in the Associate Handbook and the hotel's policies concerning fire, hygiene, health and safety.
Attends training sessions and meetings as and when required.
Carries out any other reasonable duties and responsibilities as assigned.
Quyền lợi được hưởng
- Full-time employee:
+ Bonus on Public Holiday
+ 13th month salary
+ 02 meals / shift
+ Working time: 05 days / week, 02 days off / week
+ Hotel uniform & laundry
+ 24/7 accident insurance with Social Insurance, Health Insurance, Unemployment Insurance
+ Annual team building and outing trip
+ Talent development program for outstanding employee
Yêu cầu công việc
The challenge is yours…..and we’re here to make that happen!
Yêu cầu hồ sơ
Hồ sơ xin việc gửi về mail: Gửi email
THÔNG TIN LIÊN HỆ
Địa chỉ: Đường số 10, An Phú, Quận 2, Hồ Chí Minh, Việt Nam
Điện thoại: 077 599 3642