ASSISTANT GUEST SERVICE MANAGER / ASSISTANT FRONT OFFICE MANAGER (FEMALE)
- Hạn nộp: 30/05/2021
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận 3 - TP HCM
Giờ hành chính
Tiền sảnh
Trưởng ca/ Giám sát
17/06/2021 09:55
Mô tả công việc
1. Supervise and monitor all guest service operations.
2. To ensure the efficiency of all the staff under supervision
3. Responsible in the setting up of the Assistant Guest Service Manager’s Log Book, follow –up Book and Diary and to report all unusual events to the Residence Manager.
4. To ensure there is close co-ordination with all sections of the Guest Service and all departments of the company.
5. Responsible in the handling of the Emergency Key card and the Master Key card
6. To carry out all emergency procedures and to co-ordinate closely with the Security Department.
7. To improve on guest service standards
8. Responsible for the arrival and departure arrangement and handling of all long staying and VIP guests.
9. To monitor closely guest’s room folio high balance daily to prevent losses by the company.
10. Responsible for maintaining a Guest Service Safe Deposit Box.
11. To maintain strict control on the operations of the computer systems and peripherals.
12. On-job-training or/and organize monthly training for staff on specific areas need to be improved.
13. To perform any other duties as required by the Management.
Quyền lợi được hưởng
- Thưởng hàng tháng
- Lương tháng 13 và lương KPI theo đánh giá hàng năm
- Phụ cấpcơm và điện thoại
- Bảo hiểm sức khỏe PTI (công ty đóng toàn bộ chi phí bảo hiểm)
- Tham gia các buổi huấn luyện nghiệp vụ, đào tạo kỹ năng và các hoạt động nhân sự của Công ty
- Đầy đủ chế độ bảo hiểm theo luật lao động hiện hành
- Các chế độ khác theo luật lao động Việt Nam
Yêu cầu công việc
Have a good knowledge in Hospitality Industry
Good command of English (spoken and written) and computer literacy
Perform good leadership & excellent communication, service-oriented, and has willingness to learn
Able to work multi-tasks and underpressure, adaptable, high initiative, discipline, meticulous, well-organized
Pleasant grooming
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô: 100 - 499
- 8A Nguyễn BỈnh Khiêm, Q1 hoặc 21-23 Nguyễn Thị Minh Khai, Q1, HCM
ASCOTT – the HOME of a GREAT Career Ascott is the world’s largest international serviced residence owner and operator, with headquarters in Singapore. We manage three awarding wining brands – Ascott, Citadines and Somerset, across Asia Pacific, Europe and the Gulf region, with each brand catering to the distinct needs of our residents. We promise to create a home away from home for our residents by delivering LIFE. We offer useful Local knowledge to each Individual and make them Feel at home during their stay with us, what make us different is to Exceed their expectation as well. The Ascott family comprises about 6,000 employees from more than 70 nationalities. Tapping on our diverse backgrounds, we encourage the sharing of ideas and feedback, so that we can constantly learn from one another and strive to make things better.
Thông tin liên hệ
- Phòng Nhân Sự