NHÂN VIÊN IT

Job Summary – (Role Summary)
Tóm tắt công việc

• Manage and monitors the operations of all computer hardware, ensures all systems are working and installed properly, and serves as the primary contact for servicing the computer hardware
• Ensures that all systems are covered by the proper maintenance contrcts and that preventive maintenance is performed as required

Essential Duties and Responsibilities – (Key Activities of the role)
Yêu cầu và trách nhiệm công viêc:

• Under the guidance of Head of IT and AV to manage and monitor the operation of hotel system are working and installed properly, and serves as the primary contact for servicing the computer hardware
• Contribute to the hotel efficiency but not limited to:
o Computer Hardware systems and devices including PC LAN technology
o Software operating and utility systems
o Front office and Accounts Receivable Property Management System
o Interfaces to and from Front Office Property Management Systems and other Systems
o Back office Accounting System
o PC and LAN based Office Automation products
o Internal and External Electronic Mail/Facsimile/Scanner software and communication tools
o PABX systems
o Cabling
o HB/ Switch Management Systems
o Electronic Door Locking Computer System
o Computer Virus protection
o Hotel IT Security and Firewalls
• Maintain an up to date list off all computer hardware
• Manages the configuration reports, job control languages, program files and data files on the computer system (s) to ensure maximum operating efficiency
• Monitor the performance of the software and maintains a log book of performance report…, through systems measurement facility/utility, error and integrity check reports, system malfunction and solutions
• Understand all standard and IH customized features and functions of the Hotel front office system, point of sale system, including, but not limited to system security, system reports, manager functions, system utilities and user functions
• Ensures that all computer media saves and back up are completed, documented and stored per IH specifications
• Maintains uncompromising data and physical security standards
• Controls the key/lock of computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the IH security specification as described in the IH security system
• Administer all user ID’s, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries
• Under the director of the Director/Manager of Finance and Business Support, administer all back offices user ID’s, passwords, security parameters and the most sensitive utility
• Maintains technical and user documentation, system reports, newsletters and announcements in a neat, orderly and secure fashion
• Competes and distribute activity reports, program trouble reports, and enhancement list
• Keep informed of the latest, updated, changes, enhancement and the development in the hotel computer field by subscribing periodicals
• Perform basic changes to programs control languages using edit utilities, operating control languages statement and screen design aids
• Conduct “self-Audit” of systems, security and emergency procedures according to the Hotel and Financial System Security Manuals
• Serves as the primary associate with all computer-related outside vendors
• Inform department heads when new features or changes to the systems affect their department
• Assist Head of AV and IT to notify department heads on the current computer related issues, new releases, MIS trends, virus…
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Log security incidents and accidents in accordance with hotel requirements
• Any other duties and responsibilities as assigned by Head of AV and IT and Director of Finance and Business Support or designated person

- Lương tháng 13
- Phí dịch vụ hàng tháng
- Bảo hiểm xã hội, y tế, thất nghiệp
- Thưởng hàng quý
- Thưởng cuối năm

Required Skills – Kỹ năng yêu cầu
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Good communication skills and Committed to delivering a high level of customer service
• English Skill

Qualifications –Bằng cấp

• Certificate/ Diploma or higher education qualification / equivalent in IT or related field

Experience – Kinh nghiệm

• Minimum of 2 years experiences in hotel department at the same position

*Hồ sơ gồm: Đơn xin việc, Sơ yếu lý lịch, CMND, 2 ảnh 3x4. hộ khẩu hoặc KT3, giấy khai sinh bản sao, Các bằng cấp có liên quan.
- Bản CV ứng viên ghi rõ quá trình làm việc trước đó.