Quy mô :
Mô tả công việc
- To assist Director of Revenue in the day to day functioning of the Revenue department and assist the reservations team.
- Fully responsible of ensures the smooth and efficient operations of Reservations department through prompt, effective and proper service to achieve room revenue target.
- Supervise job performance of reservation staff, implementing of policies and procedures, training and perform any other duties requested by Director of Revenue.
- To ensure guest satisfaction, anticipate and exceed guest expectations promptly.
- To maintain inhouse system configuration to ensure hotel information is accurate at all times for inhouse and IPS (CRS / GDS) use, ensuring problems in booking are minimized.
- To proactively target forward dates of concern and, in liaison with the Director of Revenue and Director of Sales and Marketing, develop strategies to anticipate any issues.
- To effectively communicate new rate plans and packages to all reservations staff.
- To monitor the interface link and associated reports on a daily basis and to investigate any discrepancies to ensure they are minimized.
- To be fully aware of the emergency procedures i.e. Fire, Power failure, Bomb threat, death and to have full knowledge of Health and Safety procedures.
Quyền lợi được hưởng
- Service Charge.
- Interesting training course provided by hotel and Rosewood group.
- Professional working environment with international branding.
Yêu cầu công việc
- Must be computer literate. Knowledge of core hotel PMS and related software systems would be added advantage.
- Preferably with Diploma in Hotel Management and/or SPM qualifications.
- At least 2 years’ experience doing a managerial and/or supervisory role in Reservations department for a reputable international hotel chain.
Yêu cầu hồ sơ
|Chức danh||Ngày kết thúc||Mức lương|
|Bell Captain||30/07/2020||Thỏa thuận|
|Outlet Supervisor||30/07/2020||Thỏa thuận|
|Public Area Attendant||30/07/2020||Thỏa thuận|
|Chef de Cuisine||30/07/2020||Thỏa thuận|
|Sous Chef||30/07/2020||Thỏa thuận|
|Chef De Partie||30/07/2020||Thỏa thuận|
|Oder taker||30/07/2020||Thỏa thuận|
|Information Technology Officer||28/07/2020||Thỏa thuận|
|Senior Carpenter||30/07/2020||Thỏa thuận|
|Duty Engineer||30/07/2020||Thỏa thuận|
|Front Desk Supervisor / Rooms Controller||30/07/2020||Thỏa thuận|
|Waiter / Waitress||30/07/2020||Thỏa thuận|
|Digital Marketing Manager||30/07/2020||Thỏa thuận|
|Commis Chef||30/07/2020||Thỏa thuận|
|Demi Chef De Partie||30/07/2020||Thỏa thuận|
|Sous Chef - Associates Dining||30/07/2020||Thỏa thuận|
|Stewarding Supervisor||28/07/2020||Thỏa thuận|
|Chief Concierge||30/07/2020||Thỏa thuận|
|Room Attendant||30/07/2020||Thỏa thuận|
|Guest Service Centre||30/07/2020||Thỏa thuận|
|Concierge Supervisor||30/07/2020||Thỏa thuận|
|Manor Club / Retreat Manager||30/07/2020||Thỏa thuận|
|Public Area Supervisor||30/07/2020||Thỏa thuận|
|Guest Service Centre Supervisor||30/07/2020||Thỏa thuận|
|Administrative Assistant - F&B||30/07/2020||Thỏa thuận|
|Housekeeping Coordinator||30/07/2020||Thỏa thuận|
|Floor Supervisor - 15 Vacancies||30/07/2020||Thỏa thuận|
|Manor Club / Retreat Supervisor||30/07/2020||Thỏa thuận|
|Administrative Assistant to Hotel Manager||30/07/2020||Thỏa thuận|
|Guest Experience Executive||30/07/2020||Thỏa thuận|