Reservation Manager

Hoiana Hotels

Quy mô :

Theo dõi Nhà tuyển dụng này

Mô tả công việc

- To assist Director of Revenue in the day to day functioning of the Revenue department and assist the reservations team.

- Fully responsible of ensures the smooth and efficient operations of Reservations department through prompt, effective and proper service to achieve room revenue target.

- Supervise job performance of reservation staff, implementing of policies and procedures, training and perform any other duties requested by Director of Revenue.

- To ensure guest satisfaction, anticipate and exceed guest expectations promptly.

- To maintain inhouse system configuration to ensure hotel information is accurate at all times for inhouse and IPS (CRS / GDS) use, ensuring problems in booking are minimized.

- To proactively target forward dates of concern and, in liaison with the Director of Revenue and Director of Sales and Marketing, develop strategies to anticipate any issues.

- To effectively communicate new rate plans and packages to all reservations staff.

- To monitor the interface link and associated reports on a daily basis and to investigate any discrepancies to ensure they are minimized.

- To be fully aware of the emergency procedures i.e. Fire, Power failure, Bomb threat, death and to have full knowledge of Health and Safety procedures.

Quyền lợi được hưởng

- Competitive salary and packages.

- Service Charge.

- Interesting training course provided by hotel and Rosewood group.

- Professional working environment with international branding.

Yêu cầu công việc

- Must be computer literate. Knowledge of core hotel PMS and related software systems would be added advantage.

- Preferably with Diploma in Hotel Management and/or SPM qualifications.

- At least 2 years’ experience doing a managerial and/or supervisory role in Reservations department for a reputable international hotel chain.

Yêu cầu hồ sơ

Full CV

Reservation Manager

Chức danh Ngày kết thúc Mức lương
Bartender 28/07/2020 Thỏa thuận
Bell Captain 30/07/2020 Thỏa thuận
Outlet Supervisor 30/07/2020 Thỏa thuận
Public Area Attendant 30/07/2020 Thỏa thuận
Chef de Cuisine 30/07/2020 Thỏa thuận
Sous Chef 30/07/2020 Thỏa thuận
Chef De Partie 30/07/2020 Thỏa thuận
Oder taker 30/07/2020 Thỏa thuận
Information Technology Officer 28/07/2020 Thỏa thuận
Senior Carpenter 30/07/2020 Thỏa thuận
Duty Engineer 30/07/2020 Thỏa thuận
Front Desk Supervisor / Rooms Controller 30/07/2020 Thỏa thuận
Waiter / Waitress 30/07/2020 Thỏa thuận
Digital Marketing Manager 30/07/2020 Thỏa thuận
Commis Chef 30/07/2020 Thỏa thuận
Demi Chef De Partie 30/07/2020 Thỏa thuận
Sous Chef - Associates Dining 30/07/2020 Thỏa thuận
Stewarding Supervisor 28/07/2020 Thỏa thuận
Chief Concierge 30/07/2020 Thỏa thuận
Room Attendant 30/07/2020 Thỏa thuận
Guest Service Centre 30/07/2020 Thỏa thuận
Concierge Supervisor 30/07/2020 Thỏa thuận
Manor Club / Retreat Manager 30/07/2020 Thỏa thuận
Public Area Supervisor 30/07/2020 Thỏa thuận
Guest Service Centre Supervisor 30/07/2020 Thỏa thuận
Administrative Assistant - F&B 30/07/2020 Thỏa thuận
Housekeeping Coordinator 30/07/2020 Thỏa thuận
Floor Supervisor - 15 Vacancies 30/07/2020 Thỏa thuận
Manor Club / Retreat Supervisor 30/07/2020 Thỏa thuận
Administrative Assistant to Hotel Manager 30/07/2020 Thỏa thuận
Guest Experience Executive 30/07/2020 Thỏa thuận

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