Spa Manager

Hạn nộp: 28/02/2023
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Huyện Cam Lâm - Khánh Hòa

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch

Ngành nghề
Vui chơi & giải trí

Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng

Cập nhật
16/02/2023 16:53

Mô tả công việc

Ensure health forms are completed and signed

• Escort guests to the changing rooms, lounge and provide information on the spa’s facilities

• Make, confirm, cancel and change reservations

• Responsible for checking guests in and taking payments on check out

• Promptly and courteously attend to telephone calls and emails and direct as appropriate

• Provide information on spa facilities and services

• Suggest and arrange services required for guests with special needs

• Complete cash out at end of day and process relevant reports

• Follow emergency and safety procedures

• Provide direction to guests requiring guidance and offering any further assistance, as required

• Ensure high standard of customer care and treatment is delivered to each guest by all staff

• Clerical duties (i.e. faxing, filing, photocopying)

• Be a leader for contributing a positive team atmosphere for learning & development

• Be an ambassador of Nita Lake Lodge and Whistler

• Inventory of all product

• Updating inventory in Spa Booker

• Adjust contractor schedules on Booker

• Process guest product orders

• Answering customers questions

• Handling any mishaps or problems

• Addressing and resolving complaints

• Training employees with reception and attending duties and protocols

• Updating the spa manual, including procedures, expectations and protocols

• Ensuring the spa is clean and provides a relaxing environment for customers

• Relaying maintenance and housekeeping requests to the proper staff, and following up on requests

• Setting up trade show/event booths, possibly manning said booths

• Helping the manager plan events/large groups

• Handling bridal/corporate/assorted group bookings

Quyền lợi được hưởng

Employee benefits

Yêu cầu công việc

- Graduated from College/University Hospitality or related field.

- At least 3 years of relevant experiences or an equivalent combination of education and work-related experiences, preferably experience in international 4-5 star hotel/resort.

- Excellent service oriented mind

- Guest Complaint handling skill

- Good command in English

- MS Office

Yêu cầu hồ sơ

- Nộp hồ sơ qua email: Tin đã hết hạn

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

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Sắp xếp đánh giá:

Alma Resort

Theo dõi

Chat

Quy mô: 500 - 999
Lô số D7A2 (TT4, khu X6), Bắc bán đảo Cam Ranh, tỉnh Khánh Hòa
Paradise Bay Resort Co. Ltd (ALMA) operates in the field of resort and tourism. Founded in 2013, after few years of development, Paradise Bay Resort Co. Ltd has branches in three big cities namely Hanoi, Ho Chi Minh City and Nha Trang with more than 1000 personnel. With the desire to bring Vietnamese families joyful gathering moments every year, Igal Ahouvi – the Honorary Consulate of Vietnam in Israel has invested in Alma resort – a luxury project with excellent amenities. Via ALMA resort, Paradise Bay Resort Co. Ltd is the pioneer in introducing to Vietnam the Vacation Ownership model, which opens up an opportunity for family generations to gather and enjoy their holidays in a first-class resort year after year. Alma Situated on Vietnam's emerging Cam Ranh peninsula, fronting Long Beach, Alma Resort commands some 30 hectares of inspiring ground. The bold and spacious resort offers 580 oversized suites and pavilions that all afford sweeping vistas of the ocean. Guests can enjoy a culinary journey at the resort's 14 food and beverage venues, relax at the sanctuary-like Le Spa, and stay active at the fitness gym and 18-hole mini-golf. Other highlights include 12 swimming pools cascading down to the beach, a waterpark, 75-seat cinema, science museum, a youth centre with virtual reality games, a kid's club, and even an 'Alma Mart' mini supermarket. The resort also prioritizes sustainability and self-sufficiency with its own herb and nursery garden, a chicken farm, and, soon" a solar power project. With its beautiful location, extensive facilities, diverse dining options, and focus on wellness and sustainability, Alma Resort Cam Ranh is the perfect destination for travelers seeking relaxation and adventure.