Assistant Spa Manager

Alma Resort

Quy mô : 500 - 999

Theo dõi Nhà tuyển dụng này

Mô tả công việc

Ensure health forms are completed and signed

• Escort guests to the changing rooms, lounge and provide information on the spa’s facilities

• Make, confirm, cancel and change reservations

• Responsible for checking guests in and taking payments on check out

• Promptly and courteously attend to telephone calls and emails and direct as appropriate

• Provide information on spa facilities and services

• Suggest and arrange services required for guests with special needs

• Complete cash out at end of day and process relevant reports

• Follow emergency and safety procedures

• Provide direction to guests requiring guidance and offering any further assistance, as required

• Ensure high standard of customer care and treatment is delivered to each guest by all staff

• Clerical duties (i.e. faxing, filing, photocopying)

• Be a leader for contributing a positive team atmosphere for learning & development

• Be an ambassador of Nita Lake Lodge and Whistler

• Inventory of all product

• Updating inventory in Spa Booker

• Adjust contractor schedules on Booker

• Process guest product orders

• Answering customers questions

• Handling any mishaps or problems

• Addressing and resolving complaints

• Training employees with reception and attending duties and protocols

• Updating the spa manual, including procedures, expectations and protocols

• Ensuring the spa is clean and provides a relaxing environment for customers

• Relaying maintenance and housekeeping requests to the proper staff, and following up on requests

• Setting up trade show/event booths, possibly manning said booths

• Helping the manager plan events/large groups

• Handling bridal/corporate/assorted group bookings

Quyền lợi được hưởng

- Full salary in probation time

- Join Insurance in probation time if sign contract

- Have health care and Insurance

- 13th bonus

- Annual bonus

- Support ticket for interviewing trip and relocation transportation

- Bonus in PH and birthday

Yêu cầu công việc

- Graduated from College/University Hospitality or related field.

- At least 1 years of relevant experiences or an equivalent combination of education and work-related experiences, preferably experience in international 4-5 star hotel/resort.

- Excellent service oriented mind

- Guest Complaint handling skill

- Good command in English

- MS Office

Yêu cầu hồ sơ

- Nộp hồ sơ online qua
Chức danh Địa điểm Ngày kết thúc Mức lương
Training Executive 31/12/2019 12 - 20 triệu
Cost Controller 31/12/2019 12 - 20 triệu
Assistant Executive Housekeeper 30/09/2019 Thỏa thuận
Reservation Manager 30/09/2019 Thỏa thuận
Payable Accountant Supervisor 31/12/2019 12 - 20 triệu
Purchasing Officer 31/12/2019 8 - 12 triệu
Receiving Officer 31/12/2019 8 - 12 triệu
Front Office Supervisor 31/12/2019 Thỏa thuận
Asst. Executive Housekeeper 31/12/2019 Thỏa thuận
Laundry Manager 31/12/2019 Thỏa thuận
Housekeeping Supervisor 31/12/2019 Thỏa thuận
Sous Chef 31/12/2019 20 - 30 triệu
Bar Supervisor/Bar Captain 31/10/2019 Thỏa thuận
Food & Beverage Supervisor 31/10/2019 Thỏa thuận
Operator Supervisor 31/10/2019 Thỏa thuận
Operator 31/10/2019 Thỏa thuận
Nhân viên Cứu hộ/Life Guard 31/10/2019 Thỏa thuận
Nhân viên An ninh (Security Guard) 31/10/2019 5 - 8 triệu
Nhân viên IT/IT Executive (Prefer Female Candidate) 31/10/2019 Thỏa thuận
Bellman / Doorman 30/09/2019 Thỏa thuận
Japanese Demi Chef de Partie (Ca phó Bếp nóng - Bếp Nhật) 30/09/2019 Thỏa thuận
Beach & Water Sport Attendant 30/09/2019 Thỏa thuận
Recreation Supervisor/Activity Supervisor 30/09/2019 Thỏa thuận
Nhân viên Pha chế/Bartender 31/12/2019 Thỏa thuận
Stewarding Supervisor 30/09/2019 Thỏa thuận
Income Officer 30/09/2019 Thỏa thuận
Receiving Supervisor 30/09/2019 Thỏa thuận

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