Guest Relations Officer (Korean Speaking)
Quy mô :
Ms. Chi 028 3827 6052 Nhân sự
4st Floor,Sheraton Saigon Hotel & Towers,80 Dong Du,
Mô tả công việc
• To work at the Club Desk and on the Gaming floor to assist guests with inquiries and to advise and sell marketing promotions,
• To Sign guests up to The Rewards,
• To assist guests with promotional redemption and the issue other promotion benefit if necessary ,
• Offer and arrange complimentary item/goodies for guests,
• Must continually strive to outperform and exceed guest expectations, be customer focused and possess a genuine devotion to assisting people,
• To be a ‘wealth of information’, aware of current and future gaming promotions and events, in addition to “Marketing Team” activity.
• To be an integral part of the guests ‘entertainment experience’.
• To actively pass on Guest complaints, compliments or comments to Management / Marketing Team.
• To perform any other reasonable duty as requested by management.
Quyền lợi được hưởng
- All benefits comply with labor law.
- Meal, uniform: Provided by Company.
- Government Insurance, Accident Insurance 24/24 package
- Monthly: Salary + performance bonus + incentive + tip
- Year End Bonus: 13+++
Yêu cầu công việc
- Speak fluently / advance Korean or Chinese is a MUST.
- Can communicate fluently in English.
- Excellent interpersonal skills with demonstrated customer service focus/ hospitality
- Strong organizational and communication skills
- Good and tidy appearance
- Strong problem solving skills with a high attention to detail
- Efficient in Microsoft Office
- Ability to multi-task
- Able to work shifts
- Please send your photo along with the resume
Yêu cầu hồ sơ
- Cover letter
- Certificates, license
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THÔNG TIN LIÊN HỆ
Địa chỉ: 4st Floor,Sheraton Saigon Hotel & Towers,80 Dong Du,
Điện thoại: 028 3827 6052