Information Technology Supervisor

Hạn nộp: 30/06/2020
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
2

Nơi làm việc
Đà Nẵng, Quảng Nam

Giờ làm việc
Giờ hành chính

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch

Ngành nghề
IT

Vị trí
Trưởng ca/ Giám sát

Cập nhật
11/05/2021 16:52

Mô tả công việc

Provide operational support/ maintenance for all Network, Hardware and Software problems.
Ensure weekly monthly back-up for other Hotel System and copy to tape.
Create Access Rights based on approved IT Service Forms and in accordance with Rosewood guidelines or default System settings upon installation.
Remove Access Rights based on approved IT Service Forms/ Clearance Forms.
To manage the WIFI bandwidth provided by the hotel for both guests and administrative department usage. To ensure experience is of high standard and minimizes complaints.
To provide courteous and professional service and to maintain good working relationship with all hotel associates.
Maintain an inventory of equipment and software
Supervise work of IT Clerk
Ensure cabling, hardware and software as per Rosewood guidelines.
Monitor data security – virus protection and firewalls, restrictions in access to Hotel Systems and Computer Equipment, Computer Room designed as per Rosewood guidelines.
Provide technical expertise in evaluation of Suppliers and acceptance of delivery of IT equipment purchased.
Maintain Memorandum Records on maintenance schedules/ warranties, and ensure compliance by Suppliers.
Coordinate with Users and evaluate custom-built software provided by Vendors before payment/purchase
Monitor all IT related training schedules for both IT and other Users in the Hotel.
Business Knowledge – Maintains an expert understanding of the property’s business needs, methodologies, strategies and upcoming projects. Keep current with property, competitors and like industry uses of technology.
Problem Solving – Identifies, analyzes, organizes and solve issues creatively, effectively and quickly.
Knowledge – Understands IR technology standards, platforms and directions. Maintains a working understanding of technology trends, particularly in the lodging industry as well as aware of systems development methods and tools that are available.
Support – Provides first and second level support to property IR associates for technical problem. Conduct equipment performance audits and provides recommendation for performance improvement.
Productivity Enhancement – Increases productivity through encouraging process improvements using the property IT infrastructure.
Ongoing Configuration Maintenance – Performs maintenance that eliminates security risks, set appropriate local area network system access that provides dissemination of duties. Communicates to the appropriate department managers when the responsible department has not performed system configuration and/or maintenance.
IR Policy – Adheres to, communicates and enforces IR policies and standards protecting company hardware, software and other resources.

Quyền lợi được hưởng

Competitive salary and packages.
Service Charge.
Interesting training course provided by hotel and Rosewood group.
Professional working environment with international branding.

Yêu cầu công việc

Degree or diploma in computer science or software management
Others professional certification such as Oracle OCA/OCP/OCM, Cisco CCNA/CCNP/CCIE will be added advantage.
At least 3 years hotel system and related IT experience

Yêu cầu hồ sơ

Full CV

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

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Đánh giá (5)

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Hoiana Hotels

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Quy mô:
Tay Son Tay Hamlet, Duy Hai Commune, Duy Xuyen District, Quang Nam Province, Vietnam
http://career.hoiana.com/
Situated in Quang Nam Province about one hour’s drive from Danang, Hoiana Hotels offers fantastic opportunities and attractive packages for professionals at every level across four hotel brands: Rosewood Hoi An Showcasing an exquisite sense of place, ultra-luxury Rosewood Hoiana features beautifully designed and appointed guestrooms and villas, superb wellness and recreational facilities, and memorable dining experiences. KHOS Hoiana Sleek, stylish and elegant, KHOS Hoiana blends connectivity and social gathering in contemporary living and event spaces with stunning sea views. New World Hoiana Hotel & Residences New World Hoiana Hotel & Residences offers supremely comfortable rooms and suites, state-of-the-art facilities and unforgettably warm and genuine service. Hoiana Hotel & Suites Premium in every aspect, our all-suite accommodations offer ocean views, creating restful, indulgent stays that pair perfectly with exciting resort entertainment. Take the next step in your career and be part of Vietnam’s most vibrant beachfront destination!