1140
400
22886
1
Giám sát Lễ tân
- Hạn nộp: 15/06/2021
- Mức lương: Thỏa thuận
Thông tin cơ bản
Số lượng
1
1
Nơi làm việc
Thành Phố Đà Lạt - Lâm Đồng
Thành Phố Đà Lạt - Lâm Đồng
Giờ làm việc
Làm theo ca
Làm theo ca
Ngành nghề
Tiền sảnh
Tiền sảnh
Vị trí
Trưởng ca/ Giám sát
Trưởng ca/ Giám sát
Cập nhật
28/03/2023 16:34
28/03/2023 16:34
Mô tả công việc
- Supervise the efficient operations of reception including check in/out procedures
- Support team members in handling guest requests and enquires to ensure a positive outcome is achieved
- Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments
- Demonstrate a high level of customer service at all times
- Advise team of any special events or VIP Guests in the hotel for events or for general accommodations
- Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
- Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
- Ensure Team Members have a current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties
- Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards
- Act in accordance with fire, health and safety regulations and follow the correct procedures when required
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Follow and adhere to company brand standards
- Assist other departments wherever necessary and maintain good working relationships with Team Members
- Work with your Manager to identify a specific project to complete during your internship placement
Quyền lợi được hưởng
- Salary: According to the agreement.
- Types of allowances: According to the company's regulations.
- Bonus: According to the company's regulations.
- Training: According to company regulations.
Yêu cầu công việc
- Previous experience in a customer-focused industry
- Desire to progress within the Hospitality industry
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Ability to work on your own and as part of a team
Yêu cầu hồ sơ
- Job application
- ID card
- Curriculum vitae
- Related certificate qualification
Tải lên từ máy tính
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- 94 Đường Bùi Thị Xuân, Phường 2, Thành phố Đà Lạt, Lâm Đồng, Vietnam
- https://golfvalleyhotel.com.vn
Located in the heart of Dalat City, Golf Valley Hotel is creating its own unique features that you can not miss. With modern design in a unique folding style, an interior space is harmonized by the colors of the land features. Golf Valley offers 164 luxurious guest rooms, with high-end furnishings and balconies overlooking the large private golf course.
Thông tin liên hệ
- Recruitment Department - Recruitment & Training