Technology Service Officer

• Install and configure computer hardware operating systems and applications;
• Monitor and maintain computer systems and networks;
• Talk to staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
• Troubleshoot system and network problems and diagnose and solve hardware/software faults;
• Provide support, including procedural documentation and relevant reports;
• Follow diagrams and written instructions to repair a fault or set up a system;
• Support the roll-out of new applications;
• Set up new users' accounts and profiles and deal with password issues;
• Respond within agreed time limits to call-outs;
• Work continuously on a task until completion (or referral to tier 2 support, if appropriate);
• Prioritize and manage many open cases at one time.

• Free Shuttle Bus
• Duty Meals
• Services Charge
• Health Check
• Insurance 24/7
• Uniform

• Previous working experience in a LAN/WAN environment as Helpdesk IT/ Technician IT at least 6 month
• Good working knowledge of MS Office Suite. Familiarity with other office automation packages is preferable
• Possess working knowledge of Microsoft Desktop and Network Operating Systems, Antivirus and E-Mail/Internet systems.
• JOB REQUIREMENT
• Previous working experience in Hospitality Industry
• Certification on Microsoft Professional Courses and other IT Certifications
• Experience in the use of network monitoring tools, remote desktop tools
• Results oriented, high energy, self-motivated

Apply by Hoteljob.vn 

Or contact to Human resource department - Grand Ho Tram 

Phone number : 0254 378 8125 /0913339773

 Address: Phuoc Thuan, Xuyen Moc, Ba Ria - Vung Tau, Viet Nam