- Hạn nộp: 03/09/2022
- Mức lương: Thỏa thuận
Thông tin cơ bản
Huế, Đà Nẵng, Quảng Nam
Làm theo ca
Mô tả công việc
- Delivers the brand promise and provides exceptional guest service at all times.
- Provides excellent service to internal customers as appropriate.
- Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner. Feedback guest complaints to Team Leader – Housekeeping/ Assistant Manager promptly.
- Maintains positive guest and colleague interactions with good working relationships.
- Assists the Executive Housekeeper in the smooth and efficient running of the Housekeeping department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to.
- Raises job order to Engineering department for repair and maintenance work.
- Assists to schedule, arrange and tracks the appointments of the Housekeeping Manager.
- Works with the Assistant Manager - Housekeeping to prepare weekly work schedules, making sure that they reflect business needs and other key performance indicators.
- Reports and follow-up on repair and maintenance work.
- Ensures scheduled periodic works are carried out.
- Liaises with Florists regarding floral arrangement in the hotel, when necessary.
- Ensures all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
- Supports Departmental Trainers through ongoing feedback and assistance at monthly meetings.
Quyền lợi được hưởng
- Competitive salary and packages.
- Service Charge.
- Interesting training course provided by hotel and Rosewood group.
- Professional working environment with international branding.
Yêu cầu công việc
- High school or equivalent education required.
- Minimum 12 months of prior experience as a Housekeeping Coordinator.
Yêu cầu hồ sơ
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- Quy mô:
- Tay Son Tay Hamlet, Duy Hai Commune, Duy Xuyen District, Quang Nam Province, Vietnam
Situated in Quang Nam Province about one hour’s drive from Danang, Hoiana Hotels offers fantastic opportunities and attractive packages for professionals at every level across four hotel brands: Rosewood Hoi An Showcasing an exquisite sense of place, ultra-luxury Rosewood Hoiana features beautifully designed and appointed guestrooms and villas, superb wellness and recreational facilities, and memorable dining experiences. KHOS Hoiana Sleek, stylish and elegant, KHOS Hoiana blends connectivity and social gathering in contemporary living and event spaces with stunning sea views. New World Hoiana Hotel & Residences New World Hoiana Hotel & Residences offers supremely comfortable rooms and suites, state-of-the-art facilities and unforgettably warm and genuine service. Hoiana Hotel & Suites Premium in every aspect, our all-suite accommodations offer ocean views, creating restful, indulgent stays that pair perfectly with exciting resort entertainment. Take the next step in your career and be part of Vietnam’s most vibrant beachfront destination!
Thông tin liên hệ
- Phòng Nhân Sự