Quy mô :
Mô tả công việc
- Delivers the brand promise and provides exceptional guest service at all times.
- Provides excellent service to internal customers as appropriate.
- Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner. Feedback guest complaints to Team Leader – Housekeeping/ Assistant Manager promptly.
- Maintains positive guest and colleague interactions with good working relationships.
- Assists the Executive Housekeeper in the smooth and efficient running of the Housekeeping department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to.
- Raises job order to Engineering department for repair and maintenance work.
- Assists to schedule, arrange and tracks the appointments of the Housekeeping Manager.
- Works with the Assistant Manager - Housekeeping to prepare weekly work schedules, making sure that they reflect business needs and other key performance indicators.
- Reports and follow-up on repair and maintenance work.
- Ensures scheduled periodic works are carried out.
- Liaises with Florists regarding floral arrangement in the hotel, when necessary.
- Ensures all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
- Supports Departmental Trainers through ongoing feedback and assistance at monthly meetings.
Quyền lợi được hưởng
- Competitive salary and packages.
- Service Charge.
- Interesting training course provided by hotel and Rosewood group.
- Professional working environment with international branding.
Yêu cầu công việc
- High school or equivalent education required.
- Minimum 12 months of prior experience as a Housekeeping Coordinator.
Yêu cầu hồ sơ
|Chức danh||Ngày kết thúc||Mức lương|
|Administrative Assistant to Hotel Manager||30/06/2020||Thỏa thuận|
|Floor Supervisor||30/06/2020||Thỏa thuận|
|Account Payable Supervisor||30/06/2020||Thỏa thuận|
|Cost Controller||30/06/2020||Thỏa thuận|
|Security Manager||28/06/2020||Thỏa thuận|
|Reservations Agent||23/06/2020||Thỏa thuận|
|Guest Service Manager (Duty Manager)||28/06/2020||Thỏa thuận|
|Guest Services Associate - Front Desk||28/06/2020||Thỏa thuận|
|Guest Relation Manager||29/08/2020||Thỏa thuận|
|Chief Baker||01/06/2020||Thỏa thuận|
|Chef de Cuisine - Associates Dining||01/07/2020||Thỏa thuận|
|Chef De Partie - Associates Dining||01/07/2020||Thỏa thuận|
|Demi Chef De Partie - Associates Dining||01/07/2020||Thỏa thuận|
|Operations Manager - Associates Dining||01/07/2020||Thỏa thuận|
|Communications Manager||01/07/2020||Thỏa thuận|
|Pastry Chef||01/07/2020||Thỏa thuận|
|Sous Chef - Pastry||01/07/2020||Thỏa thuận|
|Sous Chef - Bakery||01/07/2020||Thỏa thuận|
|Sous Chef - Butcher||01/06/2020||Thỏa thuận|