Assistant Front Office Manager - Silverland Jolie Hotel

Assistant Front Office Manager - Silverland Jolie Hotel

Hạn nộp: 31/12/2019
Mức lương: 12 - 20 triệu

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận 1 - TP HCM

Giờ làm việc
Giờ hành chính

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Tiền sảnh

Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng

Cập nhật
17/12/2019 10:04

Mô tả công việc

Responsible for the Front Desk day to day operation and delegates task for the efficient and smooth running of the Front Desk.
Greets all guests at any time in a friendly and helpful manner and use guest name at all times.
Supervise the Front Desk personnel to ensure optimum occupancy and average room rate to ensure maximum revenue by up selling skill.
Ensure that standard operating procedures for check in, check out and room change properly implemented by the entire Front Desk team.
Frequently inspect cleanliness and orderliness of the Front Desk and regularly check the availability of stationery required by the Front Desk.
Ensure that guests depart from the hotel with a positive impression from the Front Desk team.
Attends to guest complaint, inquiries and request when necessary referring them to the Duty Assistant Manager, Assistant Front Office Manager or Front Office Manager.
Be familiar with all Accounting Standards and Procedures pertaining to room’s revenue and advise staff concerned to adhere to the in daily operations.
To keep monitoring of Room blocking for the arrival and liaise with Housekeeping Department to make sure the Room Ready upon guest arrival.
Responsible for Front Desk Staff Monthly Schedule.
Perform other duties, which are assigned by the superior from time to time.

Quyền lợi được hưởng

Competitive salary
Montly productivity bonus
Social Insurance
Training and Development
Others as Hotel's policy: Daily Meal, AL, 13th bonus...

Yêu cầu công việc

Only candidates in Hospitality industry.
Minimum 1 - 2 years working experience in a similar role.
Good leadership and communication skills.
Fluently English in both speaking and writing.
Problem solving, reasoning, motivating, organizational and training abilities.

Yêu cầu hồ sơ

Please submit your CV via email: Tin đã hết hạn (Ms. Tra - Group HR)
Contact: (028) 38272740 (Ext: 6969) / 0934747588

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Silverland Hospitality

Theo dõi

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Quy mô: 500 - 999
14-16 Đường Lê Lai, phường Bến Thành, Quận 1, Ho Chi Minh City, Vietnam
https://www.silverlandhotels.com
Combining central locations with an unerring commitment to warm and heart-touching service, Silverland Hospitality has developed a portfolio of luxurious properties that captures the true essence of Saigon. Tracing a captivating path through the heart of the ‘Pearl of the Far East’, Silverland’s eight hotels reflect the unique history and culture of this majestic metropolis with distinct designs, old-world flair and a commitment to making each and every guest arrival feel like a celebrated homecoming. Eight properties. Eight distinctive locations. Eight great ways to experience the soul of Saigon. We care, always!

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