Call Center Agent
- Hạn nộp: 20/09/2023
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận Sơn Trà - Đà Nẵng
Làm theo ca
Khách sạn/ Khu căn hộ
Tiền sảnh
Nhân viên
09/08/2023 14:25
Mô tả công việc
• Handle incoming and outgoing calls.
• Directs call to guest rooms, staff, or departments through the switchboard or PBX system.
• Receives guest messages and deliver the same to the guest.
• Logs all wake-up call requests and performs wake-up call services.
• Provides information about hotel services to guests.
• Knows what action to take when an emergency call is required.
• Receive and handle request from in-house and outside guest.
• Handle guest complaints over the phone.
• Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly.
• Perform other duties as assigned.
Quyền lợi được hưởng
- Quyền lợi được hưởng theo chế độ của Công ty/ Follow up Company Regulations.
Yêu cầu công việc
- Có kỹ năng nghiệp vụ tốt/Good skills follow up position;
- Năng động, sáng tạo trong Công việc/ Dynamic, creative person;
- Có kinh nghiệm làm việc tại Khách sạn 4,5 sao là một lợi thế/ Working experience in 4,5 stars hotel/resort is an advantage;
- Chi tiết sẽ trao đổi khi phỏng vấn/ Another requirement will detail during interview
Yêu cầu hồ sơ
- Form Ứng tuyển theo Mẫu/ Application Form;
- Sơ yếu Lý lịch (Nếu có)/ Curriculum Vitae;
- Các loại bằng cấp/ Education Certificates;
- Giấy khám Sức khỏe/ Health Certificate;
- 1 Ảnh thẻ 4*6/ 4*6 Photographs.
Hồ sơ Ứng tuyển vui lòng gửi về/ Please send your resume to:
- Khách sạn Danang Golden Bay/ Da Nang Golden Bay Hotel
- Địa chỉ/ Address: 01 Lê Văn Duyệt, quận Sơn Trà, TP Đà Nẵng (Bên cạnh cầu Thuận Phước) / 01 Le Van Duyet Street, Son Tra Ward, Da Nang City)
- ĐIện thoại/ Phone: 02363 878 999 - Hotline: 0868.553.147
- Email: Tin đã hết hạn
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- 01 Lê Văn Duyệt, Nại Hiên Đông, Sơn Trà, Da Nang, Vietnam
- https://wyndhamdananggoldenbay.com
Being the most worth-living city in Vietnam, Danang has become an attractive destination. Wallowing into the imposing nature, Wyndham Danang Golden Bay Hotel is proud to be the first hotel in this coastal city, which own 949 fully-equipped rooms with the feature gold. Coming to Wyndham Danang Golden Bay, customers can experience a wide range of luxurious and unique facilities: - The largest infinity swimming pool which is inlaid with 24K gold - Gold inlaid toiletries & balconies - Wonder Park: an exquisite collection of miniature renowned wonders from all over the world - Other services include: egaming club, KTV, spa,... Following the luxurious and high-end quality of services, we care about the smallest architecture and interiors to prove our high level. Our staff is professional and friendly, always ready to support and promise to provide the highest quality services while taking sustainable development and environmental protection as the core values.
Thông tin liên hệ
- Phòng Nhân Sự