Scheduler, Workforce Optimization
Quy mô : 1.000 - 4.999
Phòng Nhân sự +84 (0) 235 626 3333 – Ext: 256 Tay Son Tay Hamlet, Duy Hai Commune, DuyXuyen District, Quang Nam Province, Vietnam
Mô tả công việc
Duties may include but not limited to:
• Revise daily pit/allocation in a timely manner which fulfil all operational demands in accordance with:
- Casino Policies and Procedures
- Casino HR Policies and Procedures
- All relevant Departmental Policies
• Effectively manager and problem solve issues relating to last minute changes in business requirements. Be pro-active in identifying any shortfalls or anomalies and identifying them to the supervisor.
• Assess and process requests based on business demand.
• Maintain records relating to leaves of absences, sick calls, suspensions and special days off as they relate to the daily and fortnightly rosters.
• Ensure all customers receive prompt, efficient and courteous service at all times. Including verbal communication over the phone, verbal communication face to face and written communication.
• Act in accordance with and administer established policies and procedures appropriately.
• Display an advanced working knowledge of the software packages used by the department.
• Maintain a clean and safe working environment.
• Such other duties as may be required from time to time.
Quyền lợi được hưởng
• Medical Insurance for Employee
• Shuttle Bus
• Training Opportunities
Yêu cầu công việc
• Hospitality or Business-related university qualifications preferred
• Solid knowledge of Microsoft Office suite products and software
• 6-month to 1- year Scheduling experience in a medium to large size organization
• Experience in Casino and Hotel Scheduling.
• Excellent communication and presentation skills
• Proven customer focus
• Ability to build rapport with all customers
• Ability to self-manage time, including the ability to balance multiple requests
• Ability to maintain confidentiality and action sensitive issues with discretion
• Team player
• Ability to handle pressure
• Approachable and diplomatic
• Committed to self-development
• Confident persona
• Lateral thinking
• Good English
Yêu cầu hồ sơ
THÔNG TIN LIÊN HỆ
Địa chỉ: Tay Son Tay Hamlet, Duy Hai Commune, DuyXuyen District, Quang Nam Province, Vietnam
Điện thoại: +84 (0) 235 626 3333 – Ext: 256