Mice Consultant - Cocobay Da Nang

Offer exemplary customer service to clients and suppliers at all times across all methods of communication

Maintain a good level of understanding of Groups/MICE booking procedures and product

Provide guidance to clients based on available information, ensuring adherence to organizational travel policies as well as procedures. Taking appropriate action where consistent queries are being raised, escalating to appropriate stakeholder

Sharing knowledge and information with colleagues both inter and intra departmentally. Provide feedback and suggest possible actions to appropriate Team Leaders where challenges are encountered

Creative and active on updating the market trends and demands, in order to propose and submit new product, ideas for the whole complex.

Flexibility to work in all aspects of the role, taking on tasks as dictated by business needs. Show willingness to provide shift cover as and when appropriate

Key Measures:

All contact is handled efficiently being polite and helpful at all times, correspondence is written in a professional manner, issues are dealt with speedily with the appropriate remedial action being taken. Maintain accurate records of communication and agreements between all parties

All our systems and processes are being adhered to consistently with minimal errors. Checking the quality of your work against current procedures, asking for guidance and advice where necessary

Ensure accurate invoices are supplied to clients in a timely manner, resolving queries

Being consistently aware of the impact of your actions on clients, suppliers, colleagues and the reputation of Company

- Social insurance, unemployment insurance, health insurance in accordance with the law and the company

-  Empire Care 24/7

- Professional working environment, dynamic

- Vocational training and English

- Opportunities for promotion and development

- Good problem solving, administrative and interpersonal skills are a must.

- Good attitude.

• Ứng viên quan tâm vui lòng trực tiếp đến để điền hồ sơ tại: phòng Nhân sự Công ty Cổ Phần Naman
• Địa chỉ: Tổ 53 Tân Trà, Đường Trường Sa, Phường Hòa Hải, Quận Ngũ Hành Sơn, Đà Nẵng/ Truong Sa street, Hoa Hai Ward, Ngu Hanh Son District, Da Nang city
• Hotline: 0905 951 576 (Hanh) - email: Tin đã hết hạn
• Ấn nút Like trang fanpage để nhận các bảng tin tuyển dụng mới nhất/ Like Cocobay Recruitment Fanpage to receive the lastest recruitment news: https://www.facebook.com/Tuy%E1%BB%83n-d%E1%BB%A5ng-Cocobay-218708822218498/